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Risk Strategies Company · 4 days ago

Service Support Representative (Onsite)

Albany, NY

Full-time

Onsite

Entry Level

$16.50/hr - $16.50/hr

1+ years exp

Risk Strategies Company is part of Arrowhead Intermediaries, a global insurance distribution platform. The Service Support Representative role is responsible for various administrative tasks including application and claims processing, ensuring accuracy and efficiency in operations.

ConsultingFinanceFinancial ServicesInsuranceInsurTech

Responsibilities

Responsible for knowing insurance plan details such as eligibility to complete applications, enrollments or claims accurately

Responsible for meeting contractual department goals by completing daily work given within guidelines set by the insurance carrier or the association and working directly with the sales team or insurance carrier when need be if questions arise

Assist in printing daily batches of issue packets for new business

Assist in getting out-going mail to mailroom daily

Process daily carrier decision files for new business

Assign incoming mail to correct subgroup within the department

Qualification

Microsoft OfficeAttention to detailInterpersonal skillsHigh school diplomaOperations experience

Required

High school diploma or general education degree (GED)

Minimum of 1 year of related operations experience or equivalent combination of education and experience

Proficiency with basic PC skills including Microsoft Office – Word, Excel, and Outlook

Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks throughout the workday

Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization

Company

Risk Strategies Company

RSC is an insurance brokerage firm that offers employee benefits, consulting, financial, and wealth management solutions. It is a sub-organization of Accession Risk Management Group.

Founded in 1997

Boston, Massachusetts, USA

5001-10000 employees