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A.P.C. · 22 hours ago

Client Advisor

Brooklyn, NY

Full-time

Onsite

Entry, Mid Level

2+ years exp

A.P.C. is an authentic French label founded in 1987, known for its classic denim and full collection of clothing and accessories. They are seeking a Client Advisor who will be an ambassador of the brand, responsible for delivering outstanding customer service and building relationships with clients to grow the business.

FashionLingerieTextiles

Hiring Manager

Erica L. Sadosky, MBA

Responsibilities

Achieve assigned individual and store goals

Serve customers according to the standard of A.P.C.’s selling ceremony

Create an exceptional client experience. Strive to meet all client requests while exceeding their expectations. Demonstrate expertise in selling across all product categories

Always delight the client with tailored recommendations and expert brand/product knowledge

Develop loyalty with the A.P.C. clientele through genuine relationship building and communication via in-house clienteling tools

Build and maintain a personal client book. Ensured qualitative monitoring and updating of customer information (CRM)

Assisted in executing operational work and ensured efficiency in all areas

Maintain visual displays of the products with respect to A.P.C.’s visual standards

Assist in general housekeeping and maintenance of the store image -

Follow A.P.C.’s grooming and uniform guidelines

Adhere to company policies and operating procedures

Assist in inventory management