Engineer - Tier 2 & 3 Support Engineer jobs in United States
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Cardinal Health · 14 hours ago

Engineer - Tier 2 & 3 Support Engineer

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$95K/yr - $149K/yr
date4+ years exp

Cardinal Health is a company focused on managing commercial and pharmacy technologies to enhance user experiences. The Engineer - Tier 2 & 3 Support Engineer role primarily provides technical support, acting as a liaison between the business and IT, while also optimizing business processes through technology solutions.

Health CareHospitalMedical
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H1B Sponsor Likelynote

Responsibilities

Provide Tier 2 and Tier 3 virtual support to the organization's end users
Support software, hardware, warehouse technology, server, network, and enterprise systems issues
Respond to escalated issues from the IT Service Center and Tier 2 Support
Resolve user requests through discussions with users, coordination with internal and external resources, research via access to source code and access to an application database
Provide education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence
Maintain support related documentation for certain end user platforms, monitors environments, responds to alerts, and addresses service outages

Qualification

JavaSpringBootSQLApplication monitoringTechnical supportProblem-solvingMentoring

Required

4-8 years of experience
Bachelor's degree in related field, or equivalent work experience
Some experience in the following: Software development (preferably Java/SpringBoot); Querying SQL databases for research and support related functions; Application monitoring and alerting (Dynatrace, GCP)

Benefits

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Company

Cardinal Health

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Cardinal Health is a manufacturer and distributor of medical and laboratory products.
dateFounded in 1971
location
Dublin, Ohio, USA
people-size10001+ employees
web-link
https://www.cardinalhealth.com

H1B Sponsorship

Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)

Funding

Current Stage
Public Company
Total Funding
$1.08B
2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO

Leadership Team

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Aaron Alt
Chief Financial Officer
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T
Tony Caprio
Executive Vice President
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Recent News

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2026-01-14
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Company data provided by crunchbase