Brookfield Properties · 1 day ago
HOA Supervisor
Charleston, South Carolina
Full-time
Hybrid
Mid, Senior Level
3+ years expBrookfield Properties is a leader in the real estate industry, transforming the single-family rental experience with a focus on innovation and care. The HOA Supervisor is responsible for managing a dedicated HOA team, ensuring performance according to KPIs, and overseeing daily operations related to HOA and City compliance.
Commercial Real EstateConstructionCoworkingHospitalityLogisticsProperty DevelopmentProperty ManagementReal EstateResidentialRetail
Responsibilities
Developing and maintaining process improvements for the HOA Department to ensure the utmost efficiency on the team
Train, coach, develop current and new team members to be up to speed in day-to-day responsibilities
Management of HOA specialist to KPIs for daily performance
Managing HOA and City Violations in a timely manner on a daily basis
Managing the Maymont HOA inbox on a daily basis
Leading all HOA and City questions within Maymont Homes
Ensuring all appropriate chargebacks and HOA Admin fees are applied to tenant ledgers
Assisting Leasing with management of HOA Welcome Packs for new and renewal residents
Ensuring an accurate and up-to-date HOA database in CMS and/or Salesforce
Updating HOA records for any missing HOA contact information and CC&Rs
Managing the collection of HOA Pool passes and Gate codes
Producing a quarterly HOA Resident newsletter to nurture HOA awareness
Reviewing HOA credentials for all new HOA onboarding to ensure legitimacy for payment processing
Working closely with the HOA AP Team (who are responsible for paying HOA dues)
Proactively reviewing violation processes for continuous improvements
Working with cross functional teams (Maintenance, Accounting, Field Teams, Construction Analysts, MoMs, and Legal) to maintain and monitor HOA and City compliance
Qualification
Required
3+ Property Management and HOA experience required
2+ years of supervisory experience including hiring, performance management and team accountability
Experience in single family, multi family or student housing, a plus
Experience handling violations, compliance and regulatory workflows
Ability to motivate and influence team to strong results
Demonstrates strong organizational skills with a strong attention to detail
Demonstrated strong written and verbal communication skills
Demonstrated customer service skills in fast paced environment
Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multi-task
Ability to prove critical thinking, problem solving concepts and ability to improve processes for the efficiency of the department
Preferred
Experience or familiarity with Salesforce
Advanced knowledge of Word, Excel and PowerPoint
Benefits
5% 401(k) match
Wellness credits that reduce healthcare costs
Up to 160 hours of PTO annually for full-time employees
Company
Brookfield Properties
Brookfield Properties is a fully-integrated, global real estate services company
5001-10000 employees
H1B Sponsorship
Brookfield Properties has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-06-11IPO
Leadership Team
Scott Nenninger
Vice President, Business Development
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