Dial Senior Living · 1 week ago
Assistant Executive Director
Peoria, IL, US
Full-time
Onsite
Mid, Senior Level
$85K/yr - $90K/yr
2+ years expDial Senior Living is committed to enhancing the lives of seniors and is seeking an Assistant Executive Director to assist in the management of community operations. This role involves overseeing daily operations, ensuring compliance with policies, and maintaining high levels of resident and team member satisfaction.
Assisted LivingElder CareHealth CareHospitalRetirementService Industry
Responsibilities
Provide support needed to ensure the smooth operation of each department, managing daily operations within the parameters of established policies and procedures
Directly responsible for all administrative tasks, including financial, payroll and HR tasks and team members, the Director, Dial Experience and all transportation tasks and team members
Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws
Work with the ED and leadership team to develop the annual budget, and work with team leaders to operate programs and community within budget
Monitor cash flow and account balance, prepare and/or review all monthly financials and invoices, and oversee all financials within parameters established by Executive Director and DSL
Ensure collection of all rent and services fees by designated date and ensure deposit in bank, as specified by supervisor
Oversee the maintenance of financial records, including petty cash, accounts receivable and payables, spend-downs, and other financial documents as requested by DSL team
Assist with organization and compilation of reports and data as required, providing all DSL requested reports and documents in a timely and accurate manner
Meet regularly with Executive Director to ensure that Executive Director has up to date and accurate information regarding all property, operational, financial, team member, and resident information
Address emergencies as they arise. Assume on-call responsibilities, with the exception of PTO or requested time off. Arrange for an alternate on-call person at times when unavailable for call and assign on-call responsibilities to team leaders to ensure after-hours response to resident emergencies and physical plant programs
Carry out other duties as assigned by Executive Director or as necessary to maintain quality and continuity of services, safety of residents and security of premises
Establish and maintain open effective communication with residents, families, team members and DSL home office team
Work with leadership team to maintain high degree of resident satisfaction and evaluate resident satisfaction regularly. Implement programs and changes to enhance resident satisfaction with approval of Executive Director
Support Dial Senior Living and promote the company and its mission, vision, and values in an enthusiastic and positive manner
Promote the community in a positive, professional manner to all internal (team members, residents, families, visitors, vendors) and external (hospitals, physicians, social workers, community organizations and businesses, etc.) sources
As needed, market the community to prospective residents as requested, including tours of facility, follow-up lead calls, phone inquiries, home visits, and regular input into marketing methods
Participate in and/or coordinate planned marketing events and presentations
Travel, as needed, for various required company meetings
Other duties as requested
Establish a good working relationship and an open communication policy with all team members
Promote communication and teamwork between all departments and Executive Director
Provide support and oversight to team leaders, under oversight of Executive Director. Directly supervise team leaders in the absence of the ED
Interview, hire, supervise, train and schedule team members, and/or assist team leaders in the process to ensuring adequate staffing
Ensure that all new-hire paperwork, orientation, and training are completed for all new team members within established guidelines
Complete payroll time clock corrections, tracking forms, and other required payroll documentation in a timely and accurate manner
Carry out, consult, and/or make recommendations regarding disciplinary actions. Carry out dismissal of team members when necessary, after consultation with Executive Director and/or Regional VP
Ensure maintenance of personnel files and personnel reports per state, federal and DSL guidelines
Ensure appropriate handling of on-the-job injuries as reported by staff. Complete required documentation and submit in a timely and accurate manner to insurance carrier as required
Working with Executive Director, develop, implement, and coordinate team member development and recognition programs in the community
Qualification
Required
2 to 5 years of experience in management and supervision
Promote teamwork in providing services to residents
Fair Housing Law
Americans with Disabilities Act (ADA)
Various employment and labor laws, including, but not limited to, Family and Medical Leave Act, Minimum Wage, Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act, team member testing and workers compensation
Intermediate or advanced knowledge of or willingness and ability to learn the computer programs used in this community
State and Federal regulations pertaining to Assisted Living
Preferred
Degree in Business, Marketing, or related field
Willingness to learn and help others
Enjoyment in working with older adults
Benefits
Birthday & anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
Free meal during shift (Up to $260 savings)
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical and Prescription Drug Insurance including Dental and Vision
Basic Term Life/AD&D
401K
Flexible Spending Account for Dependent Care
Company
Dial Senior Living
Dial Senior Living offers independent living, assisted living and memory care options for residents and retired communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Fonda, CPA, MBA
Chief Financial Officer
Kris Ward
Chief Strategy Officer (CSO)
Recent News
2025-06-16
GlobeNewswire News Room
2025-02-20
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