DH Pace Company, Inc. · 19 hours ago
Service Manager
Albuquerque NM
Full-time
Onsite
Mid, Senior Level
2+ years expDH Pace Company is a family-owned business and an industry leader in the distribution and installation of door and security products. They are seeking a Service Manager to oversee the operations of their commercial door service department, manage schedules, and ensure customer satisfaction.
Building MaterialConsulting
Responsibilities
Manage day-to-day operations of the commercial door service department
Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
Review workload and manpower to meet customer commitments in a cost effective manner
Ensure that projects are completed timely, below budget and to the satisfaction of the customer
Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Will assist with hiring, training and developing new employees
Other duties as assigned by Manager
Qualification
Required
A minimum of two (2) years of experience managing personnel
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver's License and good driving record
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire
Preferred
Bachelor's degree, highly preferred
An equivalent combination of education and experience can be considered
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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