Delta System & Software, Inc. · 1 week ago
Oracle Fusion CRM Lead
Delta System & Software, Inc. is seeking an Oracle Fusion CRM Lead. The role involves leading CRM initiatives and providing consulting expertise in Oracle Service Cloud while managing projects in cross-functional environments.
CRMInformation TechnologyRoboticsSoftware
Responsibilities
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments
Qualification
Required
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments
Preferred
Oracle certifications (e.g., Oracle B2C Service Certified)
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud)
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting)
Company
Delta System & Software, Inc.
Delta System & Software is an information technology company offering SAP, ERP, and, e-business solutions.
H1B Sponsorship
Delta System & Software, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (66)
2023 (43)
2022 (70)
2021 (91)
2020 (60)
Funding
Current Stage
Growth StageCompany data provided by crunchbase