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Murphy USA · 23 hours ago

Learning & Development Specialist

El Dorado, AR

Full-time

Onsite

Mid Level

Murphy USA is dedicated to cultivating talent and driving growth, and they are seeking a dynamic Learning and Development: Field Training Specialist to execute their learning initiatives. This pivotal role will develop and execute comprehensive training programs aimed at empowering teams and enhancing retail operations.

Customer ServiceMarketingRetail

Hiring Manager

Bobby Robbins

Responsibilities

Champion Learning Initiatives: Lead the charge in designing, developing, and delivering innovative learning programs that resonate with our diverse workforce. Collaborate closely with key stakeholders to understand their needs and ensure alignment with organizational goals

Continuous Improvement: Be the driving force behind the evolution of our learning ecosystem. Assess the effectiveness of existing programs and processes, gathering insights to fuel continuous improvement efforts. Stay ahead of industry trends and best practices to enhance the effectiveness of our learning initiatives

Data-driven Insights: Harness the power of data to measure the impact of our training efforts. Track and analyze training effectiveness metrics, providing actionable insights to drive decision-making and optimize resource allocation

Engage and Inspire: Bring learning to life through dynamic and engaging delivery methods. Whether it’s through our LMS, virtual classrooms, or interactive workshops, captivate audiences and inspire a culture of continuous learning and development

Field-centric Approach: Understand the unique needs of our field customers and tailor training content to deliver maximum value. Leverage your expertise to align our solutions and services with field priorities, goals, and objectives, driving mutual success and satisfaction

Cross-functional Collaboration: foster collaboration across departments, working closely with Sales and Operations leadership and subject matter experts to ensure relevance, accuracy and effectiveness of training content. Your ability to bridge gaps and build relationships will be instrumental in driving organizational cohesion

Qualification

DevelopmentAnalytical SkillsProject ManagementCommunication SkillsCollaborationDrive for ImprovementChange ManagementLMS ProficiencyCPLP CertificationCPTD Certification

Required

Possesses a deep understanding of learning and development principles, backed by a track record of success in designing and developing high-impact training programs

Stays curious and continuously expands knowledge to stay ahead of the curve

Is able to interpret data and extract insights to inform decision-making and measure the effectiveness of learning solutions

Communicates with clarity, confidence, and authenticity

Thrives in a collaborative environment, building strong partnerships and influencing stakeholders at all levels

Works hard to drive excellence and effectiveness

Experience in project management and change management