FBSPL · 1 day ago
Remote Customer Agent (Entry Level)
United States
Full-time
Remote
New Grad, Entry Level
$50K/yr - $65K/yrFBSPL is recruiting on behalf of a client seeking a Remote Customer Agent who enjoys helping people make steady, informed decisions for their family's future. This role connects with individuals who request guidance on long-term benefits planning programs and involves explaining program choices and maintaining organized communication with clients.
Business DevelopmentConsultingFacilities Support ServicesInformation TechnologyOutsourcingSoftware
Hiring Manager
Utpal Prajapat
Responsibilities
Speak with new inquiries and explore what they’re hoping to accomplish
Explain program choices in a calm, easy-to-understand way
Record conversation notes so clients move smoothly into the next phase
Outline what the upcoming review steps look like
Stay organized as you work through a consistent stream of warm leads
Share simple updates with the internal client team when needed
Qualification
Required
Enjoy helping people make steady, informed decisions for their family's future
Ability to connect with individuals who request guidance on long-term benefits planning programs
Ability to explain program choices in a calm, easy-to-understand way
Ability to record conversation notes so clients move smoothly into the next phase
Ability to outline what the upcoming review steps look like
Stay organized while working through a consistent stream of warm leads
Ability to share simple updates with the internal client team when needed
Communicate in a friendly, grounded way
Like having a structured process to follow
Reliable in a remote setting with steady work habits
Enjoy helping people make sense of their options
Don't mind repeat tasks and consistent routines
Benefits
Remote position with flexibility
Clear training and daily support
Warm leads supplied
Commission-based compensation with performance bonuses
Company
FBSPL
FBSPL is a BPM consulting firm that assists businesses globally with unique and custom business process solutions.
Founded in 2006
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-09-12
Company data provided by crunchbase