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Pine Services Group · 1 day ago

Senior X3 Operations Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

$85K/yr - $120K/yr

8+ years exp

Pine Services Group is seeking a Senior X3 Operations Consultant to lead operational and financial areas of Sage X3 projects. The role involves participating in requirements gathering, configuration, training, and ensuring successful implementations while maintaining high customer satisfaction.

Enterprise SoftwareSoftware

Responsibilities

Lead requirements gathering and design activities for the operations modules

Collaborate with the consulting team and client core team to collect information, lead, and/or oversee configuration, training, testing, and go-live activities of medium size or complexity

Lead activities and tasks, resolving functional questions with minimal escalation

Proactively communicate status, issues, and concerns to the project manager and/or architect/lead

Provide coaching and quality assurance to ensure team members are following implementation best practices

Negotiate resolutions to business, process, and functional issues with key stakeholders

Establish and maintain a “trusted advisor” relationship with customers

Follow established implementation methodologies to ensure consistency and quality delivery

Achieve utilization targets while maintaining high customer satisfaction

Qualification

Sage X3ERP implementationBusiness Process ReviewSage X3 certificationsSoft consulting skillsClient-facing skillsTroubleshooting skillsAnalytical skillsProfessional demeanorGroup design facilitationIndustry best practicesVerbal communicationWritten communication

Required

Bachelor's degree in Business, MIS, Computer Science, Finance, Supply Chain, or related field, or equivalent combination of education and experience

Eight or more years of ERP implementation experience

A minimum of three years implementing Sage X3

Results-oriented individual able to prioritize and execute activities in a fast-paced environment

Ability to describe end-to-end business processes and key integration points; work cross-functionally across different business processes; and demonstrate understanding of challenges faced by implementation teams

Strong troubleshooting, analytical, written, and verbal communication skills

Ability to work independently and collaboratively as part of a team

Professional demeanor with strong customer-facing presence

Expertise in business process and application functions

Working knowledge of best practices within industries such as Agriculture, Cannabis/Hemp, Chemicals, Food & Beverage, Manufacturing, or Pharmaceuticals