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U.S. Bank · 1 day ago

Discovery Researcher: Consumer Business Line

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $124K/yr

5+ years exp

U.S. Bank is on a mission to help customers and businesses make smarter financial decisions. They are seeking a Discovery Researcher to manage complex reporting projects, analyze large volumes of data, and provide actionable insights to drive business decisions.

BankingFinancial ServicesInsuranceMortgageWealth Management

No H1B

Responsibilities

Responsible for very complex reporting projects that gather and integrate large volumes of data, performs in depth analysis, interprets results and develops actionable insights and recommendations for use across the company for customer and employee populations

Acquires data from multiple data sources in order to perform analysis and reporting

Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action

Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions

Collaborates with various partners to provide a holistic view of the analysis

Measures and monitors results of applied recommendations and present adjustments

Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards

Qualification

Data analysisQualitative research methodsData miningAnalytic skillsProject managementVisualization skillsCollaborationStorytellingProblem-solving

Required

Bachelor's degree, or equivalent work experience

Five to seven years of data analysis experience

Preferred

Expert in qualitative research methods, including 1:1 in-depth interviews and other methods

Strong analytic skills with the ability to extract, collect, organize, analyze and synthesize results for insights

Ability to data mine, analyze data, and present insights in a meaningful way

Ability to develop and maintain strategic partnership with Senior Business unit management, business partners and project sponsors, as well as communicate effectively with business, and development teams, end users, and product owners

Strong decision-making and problem-solving skills

Strong organization and project management skills

Strong Collaboration behaviors and experience

Strong storytelling skills, able to bring the research and opportunities to life for clients

Some visualization skills preferred

Some experience leading co-creations and Workshops