TexasBank · 1 day ago
Teller - Bi-Lingual
Dallas - Dallas, TX 75240
Full-time
Onsite
Entry Level
1+ years expTexasBank is seeking a Teller - Bi-Lingual to provide exceptional client service and manage essential banking transactions. The role involves assisting clients with inquiries, processing various transactions, and ensuring high customer satisfaction while maintaining precise cash management.
Banking
Responsibilities
Facilitate the processing of various financial transactions, including deposits, withdrawals, and payments, while addressing and resolving customer complaints or account discrepancies
Provide clear and accurate responses to customer inquiries, ensuring a high level of service and support
Efficiently handle a high volume of incoming calls, accurately assess the needs of each customer, and complete their requests in a timely manner
Ensure that all interactions are conducted professionally and that customer needs are met effectively
Proactively inform customers about the bank’s range of products and services, providing detailed information and guidance to help them make informed decisions
Maintain the confidentiality of all banking transaction information, ensuring that customer data is protected and that all procedural controls are adhered to rigorously
Oversee the balance of vault cash, ensuring accuracy and security in the handling of cash and currency. Regularly reconcile cash holdings and manage discrepancies promptly
Monitor and manage currency levels, including tracking and coordinating the shipping and receiving of monies to maintain operational efficiency and compliance
Ensure that the work area is kept clean, organized, and professional in appearance, promoting a positive and efficient working environment
Handle currency, transactions, and sensitive information with the utmost responsibility and confidentiality, adhering to all relevant guidelines and regulations
Utilize banking software to accurately track and manage bank information, generate reports, and assist in maintaining comprehensive records
Follow all financial and security regulations and procedures set by the bank to ensure compliance and safeguard against potential risks
Perform other duties and special projects as assigned
Qualification
Required
High School Diploma or equivalent
At least one year of prior experience in cash handling
Proficiency in basic mathematical operations and familiarity with computer systems and software are required
Demonstrated high level of accountability, efficiency, and accuracy in all tasks and responsibilities
Preferred
Demonstrate exceptional time management abilities to prioritize and efficiently complete tasks
Exhibit strong communication skills to convey information clearly and effectively to customers and colleagues
Collaborate effectively with various departments to achieve organizational objectives
Adapt to changing conditions and priorities with agility and focus
Analyze situations effectively to develop practical solutions and resolve issues efficiently
Demonstrate strong sales skills and an ability to identify opportunities for promoting and selling bank products and services
Company
TexasBank
TexasBank is a multi-generational, full-service community bank with 16 locations serving West Texas, Central Texas, and the DFW Metroplex.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Riebe
CEO and Chairman of the Board
Lisa Marie Graves
SVP, Chief Human Resources Officer
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