Aequor ยท 3 days ago
Engineering Account Manager (Med Device)
Charlotte, NC
Full-time
Onsite
Mid Level
3+ years expAequor is a company looking for an Engineering Account Manager to join their Business Development team. The role involves managing customer relationships, preparing quotes for development and manufacturing projects, and collaborating with sales and project teams to ensure customer satisfaction.
ConsultingIT ManagementRecruiting
Responsibilities
Prepare detailed quotes and support change orders for existing development projects, ensuring all specifications and client requirements are met efficiently
Develop and maintain strong relationships with existing development customers, handling client feedback, providing quotes and change orders to clients, reviewing quotes and change orders with clients, reviewing future plans with customers, providing production price previews, and working closely with Project Managers to resolve issues to ensure ongoing customer satisfaction
Prepare detailed quotes for manufacturing, ensuring all specifications and client requirements are met efficiently
Develop and maintain strong relationships with existing manufacturing customers, handling client feedback, providing manufacturing quotes, reviewing gross margin of existing production, providing updating manufacturing pricing, reviewing future plans with customers, hosting periodic business reviews, and working closely with Operations and Customer Service to resolve issues to ensure customer satisfaction
Partner with customers to understand their pipeline and demand forecasts. Translate customer plans into accurate internal forecasts for revenue, capacity, and resource planning. Regularly update forecasts based on customer feedback and new or expanded opportunities to enable proactive business decisions
Work closely with Business Development Executives (BDE) to ensure a seamless transition of new clients into ongoing account management. Consult with BDEs on newly acquired and existing customers to ensure continuity and satisfaction
Assist in identifying opportunities for upselling and cross-selling within existing accounts and collaborating with the sales team to strategize on expanding client engagement
Maintain accurate records of all quotes, transactions, communications, and feedback from clients. Utilize CRM tools to track customer interactions and report on sales progress. Provide regular updates to management on account status, challenges, and opportunities
Stay informed of market insights and capability needs to enhance services. Participate in strategic planning and sales strategy development to achieve business objectives
Support customer relationships through both on-site visits at customer facilities and hosting customer visits at company facilities. Ensure customer visits are well-prepared, coordinated with internal teams, and deliver a positive and professional experience
Participate in trade shows, conferences, and industry events to represent the company, support customers, and stay informed on market trends and opportunities. Up to 20% travel required
Qualification
Required
Bachelor's degree in engineering, business administration, or a related field
Minimum of 3 years of experience in the medical device industry
Excellent communication, negotiation, and interpersonal skills, with a proven ability to manage and enhance customer relationships
Strong understanding of the technical requirements of medical device projects and the ability to communicate these effectively to clients
Proficient in CRM software and MS Office; familiarity with CAD software is a plus
Detail-oriented with a knack for problem-solving and a commitment to high-quality work
Proactive and self-motivated with a strong team orientation
Ability to work in a dynamic, fast-paced environment
Adept at handling multiple concurrent tasks and meeting tight deadlines
Company
Aequor
Since 1998, Aequor has provided exceptional workforce staffing services in multiple industries.
201-500 employees
H1B Sponsorship
Aequor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (1)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Kamalpreet S. Virdi
CEO & Chairman
Recent News
Staffing Industry Analysts
2023-12-24
2023-07-11
Company data provided by crunchbase