International Fertility Insurance · 11 hours ago
Insurance Specialist
Circle Surrogacy is a company dedicated to helping individuals build families through surrogacy. They are seeking an Insurance Specialist to manage insurance policies and coordination throughout the gestational carrier journey, serving as a liaison between various parties to ensure seamless insurance coverage and compliance.
Health InsuranceInsuranceProfessional Services
Responsibilities
Connect with gestational carriers (GCs) who have completed evaluations and are likely to be approved by social workers to obtain comprehensive insurance information and plan documents
Coordinate with our legal team to review insurance policies and ensure compliance
Exhaust all available channels to obtain plan documents, consult with senior staff when standard procedures are insufficient
Maintain thorough documentation of all insurance activities in CRM systems and GC Profile Folders
Complete Maternity plan or ACA policy applications when GC primary insurance is denied or costs are prohibitive
Ensure comprehensive insurance plan document collection and review processes
Provide clear instructions to surrogates managing dual insurance policies, including proper card presentation, network provider usage, and appointment procedures
Qualification
Required
High school diploma or equivalent with background in medical billing or insurance verifications
2+ years of administrative experience, preferably in healthcare, insurance, or related field
Strong understanding of insurance policies, claims processing, and healthcare coverage
Excellent verbal and written communication skills
Proficiency in CRM systems and document management
Detail-oriented with strong organizational and time management skills
Ability to handle sensitive and confidential information with discretion
Customer service experience with ability to counsel clients through complex processes
Preferred
Experience with ACA marketplace plans and healthcare navigation desired
Bilingual Spanish a plus!
Benefits
Opportunity to work in a collaborative team environment
Personal fulfillment, as our products are directly helping clients on their journey to build families
Health plans that include dental and vision coverage
401(k) with company match
“Take what you need” PTO policy
Paid holidays
Life Insurance, STD, LTD
Tuition Assistance
Wellness Programs
The ability to work hybrid, in office or remote based on location
And much more!