Wisdom · 1 day ago
Operations Team Lead
United States
Full-time
Remote
Mid, Senior LevelWisdom is a company that blends industry expertise with advanced technology to improve dental practices. They are seeking an Operations Team Lead to guide dental billing operations, mentor a high-performing team, and enhance client service across a portfolio of clients.
BillingDentalFinancial ServicesInsurance
Responsibilities
Lead, mentor, and hold teams accountable to performance goals, with a strong focus on KPIs, quality, and client retention
Own the client experience by driving clear communication, leading quality business reviews, and resolving issues quickly and thoughtfully
Identify opportunities to streamline workflows, improve efficiency, and help the operation scale smarter, not harder
Qualification
Required
Experience in leading and mentoring teams
Strong focus on KPIs, quality, and client retention
Ability to drive clear communication and lead quality business reviews
Skill in resolving issues quickly and thoughtfully
Experience in identifying opportunities to streamline workflows and improve efficiency
Ability to help operations scale smarter
Preferred
Strategic thinker
Decisive communicator
Tech-savvy leader
Benefits
Unlimited Paid Time Off
Comprehensive benefits including health, dental, vision, 401k, and HSA
Company-provided computer and annual in-person leadership events
Company
Wisdom
Wisdom is a full-service billing company that allows dental practices to outsource their insurance collections and patient billing.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$28MKey Investors
Permanent Capital VenturesJuxtapose
2025-08-20Series A· $21M
2025-01-01Seed· $7M
Leadership Team
Stoyan Kenderov
CEO
Ashley Bond
Co-Founder & Chief Dental Billing Officer
Recent News
vcnewsdaily.com
2025-08-23
thesaasnews.com
2025-08-23
Company data provided by crunchbase