Engagement Manager, Customer Success - CPG jobs in United States
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MathCo · 1 day ago

Engagement Manager, Customer Success - CPG

MathCo is a global Enterprise AI and Analytics company that focuses on data-driven decision-making for Fortune 500 and Global 2000 enterprises. They are seeking an Engagement Manager, Customer Success to lead digital, data science, and analytics initiatives for a global CPG client, focusing on client partnership, program leadership, and digital value realization.

AnalyticsArtificial Intelligence (AI)Business IntelligenceData VisualizationManagement Consulting
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Hiring Manager
Jaclyn Hogan
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Responsibilities

Lead end-to-end client engagements
Lead cross-functional teams delivering digital and analytics solutions
Partner with senior client stakeholders to translate strategy into action
Drive adoption, activation, and measurable business outcomes
Serve as the key engagement lead for CPG clients, acting as a trusted advisor and strategic partner
Translate client business goals into digital, analytics, and AI-enabled programs
Lead onboarding, discovery, insight validation, and insight-to-action workshops with senior stakeholders
Drive adoption and activation of solutions across business teams—not just delivery
Lead and mentor teams of Associates and Senior Associates across global locations
Partner with India-based Data Science and Engineering leaders to deliver work through MathCo’s global delivery model
Ensure high-quality execution across digital products, dashboards, models, and analytics solutions
Manage scope, priorities, risks, and stakeholder expectations across multiple workstreams
Deliver solutions across key CPG domains, including: Marketing & media effectiveness, Revenue growth management & pricing, Demand forecasting & supply chain analytics, Retail, ecommerce, and customer analytics
Help clients evolve from descriptive analytics to predictive and prescriptive decision-making
Proactively identify opportunities to expand existing engagements
Partner with Sales and Account leaders to shape new use cases and programs
Contribute to account roadmaps and long-term digital transformation vision

Qualification

Client engagement leadershipDigital transformationAnalytics solutions deliveryStakeholder managementCPG industry experienceAI conceptsCross-functional team leadershipGrowth mindsetCollaborationContinuous learning

Required

5–10 years of experience in consulting, analytics, digital transformation, or customer success
Experience working with CPG clients strongly preferred
Proven ability to lead client-facing engagements in fast-paced, ambiguous environments
Experience delivering analytics, data science, or digital solutions (hands-on coding not required)
Strong stakeholder management skills, including engagement with senior business leaders
Demonstrated success leading cross-functional, global teams
Ability to translate business problems into digital and analytics solutions and operationalize outcomes
Bachelor's degree required; Master's degree preferred
Consulting background required
Must be legally authorized to work in the U.S
Hybrid role based in Chicago
Strong understanding of analytics and AI concepts (e.g., regression, machine learning, forecasting, classification)
Familiarity with analytics and data tools (e.g., Python, R, SAS, SQL, visualization platforms)
Experience managing large-scale analytics or digital programs, including methodology, resourcing, and delivery

Company

Global Enterprise AI and Analytics company

Funding

Current Stage
Late Stage
Total Funding
$50M
Key Investors
Brighton Park CapitalPatni Wealth Advisors
2022-01-13Private Equity· $50M
2019-05-30Series Unknown

Leadership Team

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Anuj Krishna
Co-Founder
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Aakarsh Kishore
Partner, Head of Customer Success
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Company data provided by crunchbase