Apply on Employer Site

USAJOBS · 2 days ago

Lead Prosthetic Clerk

Dallas, Texas, USA

Full-time

Onsite

Entry, Mid Level

$49K/yr - $64K/yr

1+ years exp

USAJOBS is seeking a Lead Prosthetic Clerk for the VA North Texas Health Care System. The role involves providing administrative functions for the Prosthetic and Sensory Aids Service, including office management, budget support, and clinical program analysis.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Ensure that the organizations strategic plan, mission, vision and values are communicated to the team and integrated into the teams strategies, goals, objectives, work plans and work products and services. Articulate and communicate to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion. Coach the team in the selection and application of appropriate problem-solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual members in identifying the parameters of a viable solution

Lead the team in: identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product

Train or arrange for the training of team members in methods and techniques of team building and working in teams to accomplish tasks or projects, and provide or arrange for specific administrative or technical training necessary for accomplishment of individual and team tasks

Incumbent provides administrative support to the Chief of PSAS, Assistant Chief of PSAS, Prosthetic Representatives (including Supervisory Reps) and support staff. Work is under the direct administrative supervision of the Assistant Chief

Implements procedures and system for the handling and receiving Prosthetic items in the warehouse and document the electronic equipment of patients. Screens incoming correspondence and determines items that are of a routine nature. Prepares and types a variety of material from rough draft or clean copy ensuring proper format and grammatical accuracy

Maintains time and attendance records for PSAS personnel

Takes care of routine matters, internal procedures, and current work status. Refers other inquiries to appropriate personnel. Personally responds to routine and non-technical requests for information such as status reports, suspense dates for matters requiring compliance and similar information readily available from the files

The incumbent communicates with local vendors and Prosthetic staff to expedite processing of consults/order for service delivery. They will restock Prosthetic clinical areas with devices and equipment to ensure consistent workflow and Veteran care management. They will issue items from Prosthetic Stock and post to the veteran's Prosthetic Record (2319) by using the Suspense record in the VistA system

The incumbent answers phone calls and assists the Inventory Manager with locating and itemizing inventory received and delivered

Reviews consults for eligibility and acts as needed. Forward consults to other clinics as appropriate. Sorts and distributes printed consults to the appropriate purchasing agents for items that must be ordered (non-stock or out of stock items)

The incumbent will prioritize mailing out Prosthetic items need for continuum of care

Assists with the Prosthetic specialty programs as needed

Posts items issued from CBOC's including Tyler, Garland, Ft. Worth and Bonham and any items issued during CPAP Clinic

Qualification

Office managementBudgetFinanceDocument controlClinical supportProgram analysisCustomer serviceTeamworkAttention to detailDecision makingInterpersonal skills

Required

You must be a U.S. Citizen to apply for this job

To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment

Selective Service Registration is required for males born after 12/31/1959

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization

There is no educational substitution at this grade level

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications