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LHH · 5 hours ago

Content Process Manager – Marketing Operations (Sr. Associate)

Richmond, VA

Contract

Hybrid

Entry, Mid Level

$43.27/hr - $49.74/hr

2+ years exp

LHH Recruitment Solutions is seeking a proactive and detail-oriented Content Process Manager – Marketing Operations (Sr. Associate) to support our client’s needs. The role involves managing affiliate operations, ensuring compliance, and driving process improvements to enhance operational efficiency.

Human Resources

Hiring Manager

Divya Sharma

Responsibilities

Affiliate Operations & Compliance

Manage ~40+ affiliate partners and third-party suppliers

Conduct compliance reviews of affiliate sites for accuracy (UDAP, Reg Z)

Monitor affiliates, log violations, and ensure corrective actions

Validate mockups and ensure correct link landing pages

Process Management

Build and manage processes to improve efficiency and ensure well-managed operations

Maintain audit-ready documentation and drive continuous process improvements

Risk & Issue Management

Identify risks in business intent execution

Escalate and resolve breakdowns by involving appropriate stakeholders

Quality Assurance

Perform QA checks on internal setup before delivering content externally

Data & Reporting

Collect and analyze performance/process data for leadership reporting

Qualification

Risk & Compliance ExpertiseProcess ManagementRelationship ManagementTechnical FamiliarityCertifications LEANCertifications Six SigmaAgile mindsetCommunicationCustomer-focused mindset