Customer Support Representative (Remote) jobs in United States
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Flowfox · 1 day ago

Customer Support Representative (Remote)

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$17/hr - $23/hr

Flowfox is hiring a Customer Support Representative for a remote role based in Boston. The main purpose of this role is to assist customers by answering emails and chats, resolving account questions, and providing order status updates.

Industrial AutomationLogisticsShipping

Responsibilities

Answer customer emails and chats
Resolve basic account questions
Provide order status updates
Document interactions accurately
Escalate issues when required
Follow support workflows

Qualification

Basic computer proficiencyClear written EnglishOrganized work habitsDependable attendanceCustomer support skills

Required

Authorized to work in the U.S
Clear written English skills
Basic computer proficiency
Reliable internet connection
Organized work habits
Dependable attendance

Benefits

$17-$23 hourly pay
Fully remote position
Flexible schedules available
Paid onboarding training
Supportive team culture
Growth opportunities

Company

Flowfox

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FlowFox is a logistics automation firm for shipping companies.
dateFounded in 2018
location
Hamburg, Hamburg, DEU
people-size11-50 employees
web-link
https://www.flowfox.com/

Funding

Current Stage
Early Stage
Total Funding
$7.28M
Key Investors
MobilityFund
2025-01-21Seed· $7.28M
2023-07-27Seed
2021-12-20Seed

Recent News

flowfox.com
Flowfox raises a seven figure pre-A funding round
2025-01-17
Company data provided by crunchbase