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Grace Technologies · 2 days ago

Digital Product Engineer II

Davenport, IA

Full-time

Onsite

Mid Level

Grace Technologies is the world leader in electrical safety product solutions that increase productivity and endeavor to exceed electrical workplace safety standards. The Digital Product Engineer II is responsible for ensuring the long-term, full life-cycle technical success of digital products, including software, at customer sites and in the Grace factory.

ConsultingElectronicsHardwareIndustrial AutomationMachinery ManufacturingManufacturingSoftware

Growth Opportunities

Responsibilities

Work with the engineering team to evaluate, design, and test digital products, including software. Assist in certification efforts (UL, ATEX, IECEX, SIL, FCC/IC) related to new product innovation. (Product Engineering)

Work with the product and engineering teams to ensure the long-term technical reliability of Grace Technologies digital products and software. Work with product, engineering, design, quality, and production teams to ensure that all digital products, new or revised, are fully tested. Investigate and resolve digital product design issues both before and after release. (Product Reliability)

Identify, prioritize, and help resolve customer-facing digital product issues that escalate via RMA, support ticket, etc. Own closure of assigned support tickets. Provide remote or on-site application support and installation oversight for customers when needed. (Product Support)

Develop and maintain deep technical knowledge of the company’s digital product line. Assist the product team in delivering successful new digital and software product introductions including specification creation and design review. Build the documentation required for shipping product. Identify product documentation deficiencies and work with marketing team to generate missing content. Help ensure the continued maintenance of a technical library for customer support. (Technical Documentation)

Work with customers to assess their needs, engineer solutions, explain product offerings, and develop formal quotes / pricing proposals for technical sales opportunities. Represent Grace Technologies and engage with customers and vendors at assigned trade shows and other events. (Product Sales Support)

Assist the product, embedded systems, and software teams in developing technical scopes and estimating timelines for projects. Work efficiently to meet deadlines and help ensure overall product project success. (Project Management)

Qualification

Electrical engineeringDigital product designC programmingPython programmingSQL proficiencyPCB layoutECAD software (Altium)Statistical analysisProject managementCommunication skillsProblem-solvingTeam collaborationAttention to detail

Required

Bachelor's degree in electrical engineering, computer engineering, or related field

Basic understanding of electrical/computer engineering including: schematic design of digital systems, PCB layout, PCA testing, and digital communications

Ability to work with mathematical concepts such as probability and statistical inference

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations

Understanding of how to generate electrical CAD schematics and PCB layouts using an ECAD package (Altium preferred)

Proficiency with lab-based debugging tools (multimeter, oscilloscope, logic analyzer, frequency generator, power supply, etc)

Proficient in C, Python, and SQL

Proficient in serial communication protocol implementation (SPI, I2C, RS485 etc.)

Proficient with code versioning tools such as Git

Excellent project management and organizational skills

Strong analytical and problem-solving abilities

Excellent communication and interpersonal skills

Ability to work effectively in a fast-paced, dynamic environment

Ability to read and interpret documents such as technical specifications, professional journals, blueprints, engineering change notices and procedure manuals

Ability to prepare reports, documentation, educational videos, and other technical content

Ability to communicate effectively (both in verbal and written form) with vendors, customers, and other employees of the organization

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form