Apply on Employer Site

Piper Sandler · 3 days ago

Technology Control Analyst

Minneapolis, MN - HQ

Full-time

Hybrid

Entry Level

$65K/yr - $85K/yr

1+ years exp

Piper Sandler is a leading investment bank focused on connecting capital with opportunity. They are seeking a Technology Control Analyst to support technology governance, operational resiliency, and risk management across the firm, with responsibilities including business continuity planning and vendor management.

Responsibilities

Support review and updating of Business Continuity Plans (BCPs) and runbooks for various business lines

Assist in conducting testing for vendor and internally hosted applications to improve failover times and align Recovery Time Objectives (RTOs)

Help maintain the firm’s Crisis Communication tools and ensure employee data is accurate for emergency notifications

Coordinate planned power outages and maintenance visits (HVAC, UPS, controls monitoring)

Participate in post-incident reviews and document resiliency improvements

Support mapping of applications and services to vendors for improved tracking and visibility

Develop advanced reports utilizing complex queries and pivot tables in Excel and PowerBI

Ensure all vendors are assessed and follow the vendor management process collaborating with both vendor contacts and internal vendor owners

Gather relevant ESG information for annual reporting

Assist with design and testing of processes in ServiceNow related to Change, Incident, and Problem Management

Facilitate regular technology production operations reporting to review and align on change, incident, and problem management

Review and update training materials and procedures for technology teams

Prepare and update technology control dashboards and monthly reports and reviews

Assist with technology control projects and enhancements

Support lifecycle management of physical and electronic records, identifying documents for destruction to reduce storage costs and mitigate legal risk

Assist in reconciling retention schedules against regulatory requirements (e.g., FINRA) and identify compliance gaps

Analyze vendor invoices for accuracy and support development of automated reconciliation solutions

Administer physical security systems (Brivo, Alta) including managing platform access globally

Resolve badge access break-fix issues and generate ad-hoc access reports

Coordinate with facilities teams on security system maintenance, upgrades, and decommissioning projects

Conduct periodic badge access audits

Qualification

Microsoft ExcelServiceNowITIL v4PowerBIBusiness continuity principlesAnalytical skillsCritical thinkingCommunicationDetail-orientedCollaboration

Required

1-3 years of relevant experience in business analysis, technology operations, IT service management, or risk management

Bachelor's degree

Strong proficiency in Microsoft Excel (pivot tables, complex formulas, data manipulation)

Critical thinker with self-directed approach and ability to influence change

Strong communication and analytical skills

Motivated self-starter with drive to learn business objectives and products

Detail-oriented with ability to manage multiple priorities

Experience collaborating with cross-organizational groups

Willingness to travel as needed

Preferred

Experience with ServiceNow or similar ITSM platforms

Knowledge of ITIL v4 framework

Experience with PowerBI or data visualization tools

Process automation experience

Understanding of business continuity principles

Familiarity with regulatory requirements (FINRA, SEC)

Company

Piper Sandler

Glassdoor4.2

Piper Sandler Companies (NYSE: PIPR) is a leading investment bank driven to help clients Realize the Power of Partnership®.

Founded in 1895

Minneapolis, Minnesota, US

1001-5000 employees

https://www.pipersandler.com/

H1B Sponsorship

Piper Sandler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (7)

2023 (6)

2022 (4)

2021 (3)

2020 (2)