Jabil · 3 days ago
Customer Service Administrator
Florence, KY
Full-time
Onsite
New Grad, Entry LevelJabil is a global leader in manufacturing and supply chain solutions, dedicated to providing innovative services to top brands. The Customer Service Administrator is responsible for delivering customer service and administrative support, processing orders and returns, and maintaining communication with internal and external customers.
ElectronicsHardwareManufacturing
Responsibilities
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes according to established policies and procedures
Processes customer returns according to established policies and procedures. Initiates shipping request forms as appropriate
Works closely with Finance to maintain Accounts Receivable according to contract terms
Provides timely feedback regarding product service failures or customer concerns
Partners with Business Development and/or Sales representatives to meet and exceed customers’ service expectations
Arranges customer meetings, visits, and events
Provides general administrative support to assigned Business Unit
May perform other duties and responsibilities as assigned
Qualification
Required
General understanding of cross-functional matrix organization and ability to learn where to go for help
Basic end-user administration knowledge of Jabil's Enterprise Resource System
Proficient computer skills, including word processing, spreadsheet, and presentation applications required
Working knowledge of relational database applications helpful
Basic understanding of bookkeeping and/or accounting fundamentals
Proficient English language reading and writing skills required
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to operate a personal computer including using a Windows based operating system and related software
Advanced PC skills, including training and knowledge of Jabil's software packages
Ability to write simple correspondence
Ability to read and understand visual aid
Ability to apply common sense understanding to carry out simple one- or two-step instructions
Ability to deal with standardized situations with only occasional or no variables
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret graphs
Benefits
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunity
Company
Jabil
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services.
Founded in 1966
10001+ employees
H1B Sponsorship
Jabil has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (32)
2023 (40)
2022 (71)
2021 (39)
2020 (60)
Funding
Current Stage
Public CompanyTotal Funding
$4.2B2026-01-15Post Ipo Debt· $1B
2025-06-18Post Ipo Debt· $3.2B
1993-05-07IPO
Leadership Team
Steve Borges
EVP/CEO Jabil Heal
Sherman Tang
CTO, Compute and Storage
Recent News
The Motley Fool
2026-01-16
Think Business
2026-01-11
Company data provided by crunchbase