United Bank Corporation · 1 week ago
Collections Specialist - Full-Time - Zebulon, Ga
United Bank Corporation is a 120-year-old community bank offering exciting career opportunities. The Collections Specialist is responsible for assessing the collectability of delinquent loans and facilitating repayment while minimizing losses for the bank.
BankingFinancial Services
Responsibilities
Contacts delinquent customers in person, by phone, or by mail and asses the customer’s willingness and ability to pay
Meets in-person with clients to release and sell vehicles
Refers workout situations to the lender of record
Performs removal and inventory of items from repossessed property
Issues repossession orders, files foreclosures and garnishments when appropriate
Participates in the estimation of value of foreclosed and repossessed property for listing in 'other assets.'
Participates in and prepares documentation for the disposition of foreclosed and repossessed property
Prepares Fresh Start contracts and sends them to customers for signatures
Prepares past due letters and mails them to customers
Communicates with collection-related service providers such as repossession specialists, attorneys, real estate agents, and others
Documents the work collection file with updates of collection activity
Follows-up on existing and previously closed loan relationships for potential collection opportunities
Provides reports to management regarding the amount, value, and condition of repossessed and foreclosed assets
Position will be required to comply with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Ability to handle stressful situations
Ability to communicate with management, loan personnel, attorneys, real estate agents, and law enforcement personnel
Ability to work with a team and independently
Must be able to travel to Bank locations and work outside
Must have a valid driver's license
Ability to lift 15lbs
Proficient with Microsoft Office Suite or related software
Benefits
Paid employee health insurance
Dental insurance
Vision insurance
Short-term disability insurance
Paid long-term disability insurance
Paid life insurance
401(k) plan with employer contributions
Employee Stock Ownership Plan (ESOP) with employer contributions
Flexible spending account (FSA)
Wellness program
Employee assistance program
Vacation time
Sick time
Paid federal holidays
Other unique perks