Syfan Logistics · 1 week ago
Credit and Collect Mgr
Syfan Logistics is looking for a Credit and Collections Manager to join their team. This role supervises credit, collections, and special billing, overseeing the company's credit granting and debt collection processes while managing a team to ensure compliance and maintain healthy cash flow.
Transportation
Responsibilities
Supervise direct reports responsible for contacting past due customers via email or phone
Supervise direct reports responsible for Credit and database management
Handle collection issues that require escalation
Communicate collection issues to the Controller and CFO
Weekly meetings with the Controller
Monthly meetings with the CFO
Approve credit for new customers and perform annual credit reviews and adjust limits as needed for existing customers
Communicate to cross-functional departments if unable to approve credit requests within expected timeframes
Bi-monthly meetings with direct reports
Enforce the company’s credit policy
Handling of AR Insurance
Monthly and ad hoc reporting responsibilities
Special projects, as needed
Training and mentoring staff
Lead and participate in cross-functional meetings with Operations, Accounting, Sales, Legal
Qualification
Required
Minimum 5+ years Credit and Collections Experience
Bachelor's Degree
Sound decision-making and problem-solving
Financial analysis
Attention to detail
Time management and organization
Customer relationship management
Financial analysis and risk assessment
Familiarity with credit scoring models
Knowledge of credit laws and regulations
Data analysis and interpretation
Accounting principles
Proficiency in financial software
Familiarity with credit management software and tools
Knowledge of Microsoft Office, Work, Excel, and Outlook
Leadership and team collaboration
Adaptability and flexibility
Negotiation ability
Ability to work under pressure
Critical thinking and analytical mindset
Able to work in a team environment
Good customer service skills
Possess exceptional written and verbal communication skills
Preferred
Industry-specific expertise (Factoring/Transportation/Logistics)