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Priori · 1 day ago

Marketplace Operations Associate

United States

Full-time

Remote

Entry Level

$70K/yr - $80K/yr

2+ years exp

Priori transforms how legal teams find, engage, and manage outside counsel, connecting them with the right talent at the right price for any need. The Marketplace Operations Associate will support client development and legal talent teams by managing project operations, coordinating vendor onboarding, and ensuring compliance with client requirements.

Information ServicesLegalLegal TechMarketplace

Responsibilities

Support request and project operations, including RFP setup, billing, invoicing, and other administrative workflows

Coordinate new project opening in compliance with the individual client requirements; including vendor onboarding, coordinating third-party employer of record onboarding, background checks, and various vendor managed service (VMS) requirements

Coordinates with the finance team on any unique billing/fee arrangements

Ensure records for new legal staffing projects are up to date and reflected in Priori’s internal system

Updates internal guides and records to ensure information is kept up to date regarding onboarding requirements, billing, etc

Act as the point of contact for all project onboarding pieces; coordinating VMS requirements; ensuring timely onboarding is completed by our third-party employer of record, etc. and effectively owning the engagement onboarding process

Active management of ongoing matters through our third-party employer of record by reviewing weekly timesheets, processing approvals, reviewing upcoming engagement conclusions, etc

Review and respond to customer inquiries; received via email, voicemail and through our ticketing system. Coordinate with various stakeholders when needed to facilitate a solution

Submit monthly accruals related to ongoing projects