Gallagher · 12 hours ago
Senior Commercial Claims Specialist
United States
Full-time
Remote
Senior Level
5+ years expGallagher is a leading insurance brokerage that helps clients face risk with confidence. The Senior Commercial Claims Specialist will partner closely with clients, adjusters, and service teams to manage multi-line and property claims, resolve issues, and provide strategic support.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Report claims as needed and provide support and expertise to clients and service teams, often working directly with insureds and claimants to identify new claims and potential coverages
Has the ability to shift between claim systems such as AMS360 and Applied Epic, properly documenting claim activity
Review claim forms and related documents for completeness; follow up for missing information
Update claim files and develop claim strategies as needed
Follow up on claim acknowledgments and adjuster assignments, especially for large or complex claims
Serve as a key contact for adjusters and clients on claims-related issues
Resolve coverage questions to ensure optimal claim outcomes for clients
Prepare claims information for presentations and internal reporting
Collaborate with the Claims Manager/Team Leader to resolve customer claim issues and reduce E&O exposure
Support the claims team and mentor claim coordinators
Manage complex claims and accounts with minimal supervision and recognizes when to alert management to potential claim issues
May participate in client prospect meetings to support the local service team(s)
Perform other duties as assigned
Qualification
Required
High school diploma and 5 years related experience required
Good understanding of claims processing and the insurance brokerage business
Licensing required
Preferred
Associate's degree preferred
Experience as a multi-line claims adjuster with a strong emphasis in property claims strongly preferred
Experience working on the carrier or broker side is highly desirable
Experience working in western states, especially California and Arizona, strongly preferred
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase