Stash Hotel Rewards · 2 weeks ago
Partner Advocate
United States
Full-time
Hybrid
Mid Level
$85K/yr - $110K/yr
3+ years expStash Hotel Rewards is the largest points-based loyalty program for independent hotels in the U.S. They are seeking a Partner Advocate to lead post-sales efforts and act as the primary point of contact for Partner Hotels, ensuring their engagement and satisfaction with the program.
Leisure
Responsibilities
Be responsible for partner onboarding, engagement, revenue growth, and retention
Spread “Hotel Love” to ensure Partner Hotel satisfaction and promote independent hotels
Be maniacally focused on your accounts’ success. Establish account goals and execute on related plans to achieve these goals
Deliver ongoing performance feedback to highlight program success and remaining opportunities
Provide coaching and education to Partner Hotel staff to drive usage of the Stash Hotel Rewards program and adoption of new initiatives and program enhancements
Share relevant insights, industry trends, and best practices from across our network to help Partner Hotels achieve meaningful results, improve their operations, and attend to their guests
Build relationships across the Partner Hotel organization to ensure support and buy-in
Bring product feedback from Partner Hotels back to the Stash team
Work cross-functionally across the Stash team (with Product, Marketing, and Hotel Partnerships) to represent Partner Hotels’ needs and the Partner Advocate team’s interests
Qualification
Required
A love of travel and a passion for independent hotels, with the ability to travel 3-5 days a month on average
BA/BS and at least 3 years of B2B account management experience (time in hospitality sales, hotel management, or revenue management is a plus)
Proven aptitude in leveraging data to generate new insights and informed recommendations to drive results
Excellent interpersonal and presentation skills with the willingness to interact across all levels of Partner Hotel management, ownership, and staff
Experience with HubSpot or similar CRM platform
Ability to work effectively and cross-functionally in a virtual, team-oriented environment
A positive, self-driven, and start-up attitude
Benefits
Health and disability insurance
401(k) plan
Company
Stash Hotel Rewards
Stash Hotel Rewards is a hospitality company specializing in resort, spa, and boutique services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Audrey Yates
Senior Director of Hotel Partnerships
Frank Couzo
Partner Advocate
Recent News
2025-06-24
Company data provided by crunchbase