Consumer Direct Care Network · 1 week ago
State Director
Anchorage, AK
Full-time
Hybrid
Lead/Staff, Director/Executive
$105K/yr - $115K/yr
4+ years expConsumer Direct Care Network is a growing company focused on caring for people, providing services across 14 states in the USA. As a State Director, you will oversee daily operations, ensuring compliance with regulations and managing service delivery while fostering a collaborative office environment.
Health CareHome Health CareHospitalPersonal Health
No H1B
Responsibilities
Direct collaboration with internal and external stakeholders to ensure effective service delivery, while representing the company at stakeholder meetings, health fairs, and provider fairs
Ensure compliance with all applicable legal requirements, standards, policies, and procedures at the program office level, including annual review and updates of policies, procedures, and standard operating procedures
Oversee program performance management, including responsibility for scorecards, dashboards, key performance indicators, advanced reporting, and the timely management of deliverables and projects
Maintain positive financial health of programs by directing payroll, authorizations, accounts receivable operations, budgets, and service/support plan development
Lead and manage complex service programs, special projects, program implementations, large-scale enrollments, and transitions as required
Direct recruitment, hiring, training, supervision, and professional development of employees, while assigning and participating in training activities
Provide strong organizational leadership through effective problem-solving, decision-making, prioritization, multitasking, dependability, and the coordination of workflows and efficiencies
Deliver excellent customer service to internal and external stakeholders and clients through effective written and verbal communication and proficient public speaking
Identify, implement, and monitor process improvement initiatives, including annual satisfaction survey review and implementation of program improvement efforts
Oversee client enrollment, assessments, supervisory visits, and marketing of services to referral sources
Direct the management and accuracy of the Customer Relationship Management (CRM) database and ensure timely updates
Demonstrate computer proficiency and maintain the necessary skills, knowledge, and relationships to support operational efficiency
Travel within the assigned geographic area as required
Bilingual skills preferred in various locations
Other duties as assigned
Qualification
Required
Bachelor's degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field with one-year experience working with individual(s) with disabilities or the elderly
Ability to work flexible and/or extended hours, if needed, to meet the job requirements
If working hybrid, employee must provide their own reliable internet
Preferred
Four (4) years management experience preferred
Bilingual skills preferred in various locations
Benefits
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance
Company
Consumer Direct Care Network
Consumer Direct Care Network provides home and community-based services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Benjamin Bledsoe
President/CEO
Recent News
Company data provided by crunchbase