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The Hartford · 2 days ago

Special Investigations Unit Field Investigator

United States

Full-time

Remote

Mid Level

$87K/yr - $131K/yr

3+ years exp

The Hartford is an insurance company committed to making a difference, and they are seeking a talented Special Investigator to join their Special Investigations Unit (SIU). This role involves conducting thorough investigations into suspicious claims across various lines of business, requiring extensive travel within Virginia and Northern North Carolina.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

This SIU Investigator will be responsible for assignments in Virginia and the Northern North Carolina areas

Assignments may include investigations directly referred by the claim staff, or losses reviewed by the field investigator proactively which may be appropriate for SIU Involvement

The investigator is expected to have face to face interaction with parties to a loss, including insured, claimants, witnesses, experts, and other professionals on a routine basis

Excellent interpersonal, communication and interview skills are required

Investigative assignments may include claims with identified suspicious loss indicators, definable inconsistencies, or those which otherwise require a high-level investigative skill and/or local in person presence

Effective time management skills, proactive execution of investigative plans, and flexibility are necessary to ensure the effectiveness of this position

The investigator must understand and exhibit appropriate investigative behaviors and methods while conducting investigations, including development of the facts, due diligence around evidence collection and interviews

The Investigator must be able to effectively communicate investigative findings orally and in writing

The Investigator will also be responsible for understanding fraud trends within his or her area of responsibility and leverage knowledge gained to SIU analytical resources

Independently complete investigations in accordance with The Hartford’s core performance values and best practices with minimal direction

Prepare and submit investigative reports detailing and documenting all phases of an investigation to assist in the resolution of the claim

Recognize intelligence opportunities through active investigations and shares this information within SIU

Interface with the SIU Community and Law Enforcement; including attendance of NICB and other industry meetings

Continually enhance investigative skills and understanding of emerging issues impacting property and casualty and group benefit claims

Provide support to claims partners and other departments within the Company, which may include identifying training needs; participation in developing and presenting training and mentoring of external business partners and internal staff

Qualification

Special investigation experienceInvestigative law enforcement experienceCIFI certificationFCLS certificationFCLA certificationInterviewing skillsAnalytical skillsCommunication skillsCritical thinkingDiplomacy skillsTeamworkTime managementFlexibility