The University of Kansas Health System · 1 week ago
Patient Accounting Rep I -- Insurance Follow Up
United States
Full-time
Remote
Entry Level
1+ years expThe University of Kansas Health System is seeking a Patient Accounting Representative I to join their Patient Financial Services department. This role involves managing patient accounts, ensuring compliance with billing regulations, and addressing billing inquiries in a timely and professional manner.
Clinical TrialsEducationEmergency MedicineHealth Care
Responsibilities
Reviews Research related charges, directing charges to the proper responsible financial payer source
Applies billing rules to research related charges billable to third-party health insurance payers based on CMS Claims Processing guidelines for Research Services
Invoices study billable services to the correct study and applying the standard applicable discount
Assists Study teams and the CTO in understanding of monthly invoices, answering questions and making corrections of any identified errors
Follows up with Study Groups on outstanding sturdy related billing and balances owed by the study
Assists with traditional follow up for Claims handled in the "normal" insurance billing/follow-up processes for Standard of Care services billed and followed up by the teams that follow up with insurance when questions arise regarding any impacts of billing related to the patient being in a clinical trial where traditional follow up is unable to remedy the denial
Receives and resolves patient billing questions and complaints in a compassionate, courteous, professional and timely manner
Takes actions to resolve issues such as changing insurance, re-filing claims, calling insurance companies or answering questions
Documents actions taken as directed by department policy
Works closely with collection agencies to assure that they receive updated information on accounts
Provides input and assists with implementing departmental planning and process improvements
Demonstrates the ability to effectively communicate with patients and insurance companies regarding sensitive financial matters
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Qualification
Required
High School Graduate
Preferred
1 or more years of experience in Epic
1 or more years of experience in customer service, claims processing, corrections, or billing
Company
The University of Kansas Health System
The University of Kansas Health System is an academic medical center for complex care and diagnosis.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Parkinson's Foundation
2023-07-25Grant
Leadership Team
Tammy Peterman
President, Kansas City Division, Executive VP/Chief Operating Officer and Chief Nursing Officer
Recent News
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2023-08-01
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