Radware · 1 week ago
Resident Engineer
US-New York
Full-time
Hybrid
Senior Level
$130K/yr - $150K/yr
5+ years expRadware is a company that specializes in security and application delivery solutions. They are seeking a Resident Engineer to provide on-site support, manage customer satisfaction, and optimize the implementation of Radware's solutions in customer environments.
Cloud Data ServicesCyber SecurityInformation and Communications Technology (ICT)Information TechnologyIT ManagementSecurity
Responsibilities
Acts as a focal point for customer problem resolution and take responsibility for customer satisfaction and overall success
Represents Radware with the highest possible professionalism
Post-sales implementation/operation of Radware solutions including:
Product installation/integration and operation
Solving high complexity issues/coordination with the support/R&D departments
Remote and occasional on-site training to customers about use and administration of Radware products
Ensure that all components of the technical architecture are properly integrated and implemented according to the best practice
Develop the standardize network and security operations
Automate operating procedures to ensure the best use of Radware solutions
Provide software update recommendations
Constantly optimize configuration/security posture (Anti-DDOS/ADC areas)
Present monthly reports including security anomalies/trends
Manage/keep track of open/closed tasks and conduct a weekly standing meetings with a customer
Helps maintain and improve our product documentation, technical notes, white papers, FAQ, etc
Review, testing, and creation of content for Radware technical knowledgebase
Resolves problems independently while understanding and following escalation procedures when appropriate
Qualification
Required
Strong experience with networking and security is a must
Understanding of network infrastructure concepts (IP, TCP, UDP, HTTP, DNS, SSL protocols, packet routing), network devices (firewalls, proxy servers, caches, etc.), and packet analysis (tcpdump, Wireshark, etc.)
Comfortable with hybrid work schedule (2-3 days on-site)
Occasional off-hours support required
Are detail oriented and are comfortable with whiteboarding network design and architecture concepts
Have 5+ years of hands-on deployment experience with mission critical security solutions
Have previous experience being on-site at customer data centers and love working with customers
Have hands on technical knowledge of Load balancers, Firewalls, IPS/IDS appliances, Web Application Firewalls, Routers, Switches, SIEM tools
Enjoy working in a fast-paced operational environment
Understand the threat landscape and have familiarity with DDoS attack vectors
Understand Public Cloud security best practices (AWS, Azure)
Like to train and advise customers
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Life and AD&D Insurance
Short Term & Long Term Disability Insurance
401k Retirement Plan – With company match
Flexible Time Off Policy
Wellhub – access to a wide network of gyms, fitness studios, wellness apps, and virtual classes
Employee Assistance Program
Radware’s Benefit Hub
Commuter Benefits
Company
Radware
Radware provides application delivery and security solutions for virtual and cloud data centers
1001-5000 employees
H1B Sponsorship
Radware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (7)
2022 (11)
2021 (14)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-01-01Private Equity
1999-09-30IPO
Leadership Team
Pavan Thatha
Vice President & GM, Radware Innovation Center
Vasanth Kumar Gopalakrishnan
Sr. Director & Head of Product-Led Growth (PLG) Marketing
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase