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Chubb · 10 hours ago

ESIS ProClaim Coordinator, A&H

2202 North Westshore Blvd, Tampa, FL, 33607, US

Full-time

Onsite

Entry Level

$46K/yr - $64K/yr

1+ years exp

Chubb is a world leader in insurance, providing a diverse range of insurance products and services. The ESIS ProClaim Coordinator role is responsible for efficiently coordinating claims and ensuring all relevant documents are collected and managed according to individual claims or policies.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Provide primary administrative support to the Accident & Health (A&H) team

Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders

Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers

Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager

Communicate any issues affecting departmental efficiency to the Team Leader

Adapt priorities throughout the day in response to department or team needs

Demonstrate strong verbal and written communication skills

Take initiative to support additional phone and non-phone projects as needed by the team

Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks

Qualification

Microsoft OfficeInsurance industry knowledgeCustomer service skillsMultitasking abilitiesVerbal communication skillsWritten communication skillsTeamworkOrganizational skillsProblem-solving