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Harris Computer · 2 days ago

(Remote) Account Manager, Install Base Sales

United States

Full-time

Remote

Mid Level

$80K/yr - $100K/yr

Harris Computer is a leading provider of mission critical software to the public sector in North America, and they are seeking a dedicated Account Manager to join their team in the utility billing sector. The role focuses on supporting the install base sales team and driving growth through targeted account strategies and collaboration with Regional Sales Directors.

Responsibilities

Collaborate closely with Regional Sales Directors to develop and execute target account sales strategies that expand solution adoption within existing utility customers

Leverage data and insights from Salesforce (SF.com) and other corporate systems to prioritize opportunities, identify whitespace, and drive account-based sales strategies with precision and discipline

Identify cross-sell and up-sell opportunities within the broader utility ecosystem, including Harris solutions and third-party preferred partners

Work with internal and external solution partners to develop compelling, tailored proposals and solution recommendations

Coordinate and support customer-facing webinars, thought leadership sessions, and joint partner campaigns to drive awareness and pipeline growth

Prepare meeting materials, solution overviews, and supporting documentation for onsite and virtual customer engagements

Participate in select onsite customer meetings, supporting Regional Sales Directors during presentations, demonstrations, and follow-up activities

Ensure timely and high-quality post-meeting follow-up to advance opportunities through the sales cycle

Serve as a key support function for regional, industry, and corporate conferences, helping coordinate booth activity, customer engagement schedules, and follow-up actions

Represent the company professionally to strengthen relationships with existing customers and ecosystem partners

Stay current on Harris and partner solution capabilities, competitive offerings, and industry trends to effectively position the value of integrated solutions

Provide feedback from customer interactions to internal stakeholders to help refine sales strategies and product roadmaps

Qualification

Enterprise salesAccount managementUtility operationsSalesforceCross-sellingUpsellingData-driven approachAI curiosityRelationship-buildingStrategic thinkingCollaboration

Required

Bachelor's degree in business, Computer Science, or a related experience

Proven experience in enterprise sales, account management, or business development, ideally in the utility billing or enterprise software sector

A foundational understanding of utility operations and meter-to-cash processes

Demonstrated success in cross-selling, upselling, or expanding footprint within existing accounts

Experience collaborating with cross-functional teams and external solution partners to develop joint proposals

Proficiency with Salesforce and corporate CRM tools, with a data-driven approach to managing opportunities, forecasting, and account planning

A curiosity about Artificial Intelligence (AI) and a willingness to explore ways to leverage AI to drive sales automation, operational efficiency, and process improvement within the team

Willingness to travel for customer meetings and industry events as required (up to 50%)

Benefits

3 weeks' vacation and 5 personal days

Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment

Employee stock ownership and RRSP/401k matching programs

Lifestyle rewards

Remote work and more!

Company

Harris Computer

Glassdoor4.1

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

Founded in 1976