Resolution Technologies, Inc. · 8 hours ago
Director of Infrastructure
Resolution Technologies, Inc. is seeking a Director of Infrastructure to direct the development and implementation of comprehensive IT infrastructure strategies. This role involves overseeing all infrastructure functions, ensuring stability, scalability, and security of the enterprise technology environment while managing diverse technical teams.
Responsibilities
Design and execute infrastructure and operations strategies supporting enterprise business objectives, ensuring scalability, security, and high availability across hybrid (on-prem and cloud) environments
Provide leadership and direction for all infrastructure domains including open systems (Windows/Linux), networking, CloudOps, storage, database, and IBM systems
Oversee daily operational activities including system monitoring, patching, maintenance, backup, and recovery, ensuring stability and adherence to SLAs
Champion automation, orchestration, and containerization (e.g., Terraform, Ansible, Kubernetes) to improve deployment speed, reduce manual effort, and enhance system reliability
Partner with Data Science and Application teams to design and maintain infrastructure capable of supporting AI/ML workloads, including GPU clusters, data pipelines, and model deployment environments
Direct the design and implementation of enterprise monitoring and observability frameworks to proactively identify and resolve performance or availability issues
Drive adherence to ITIL-aligned service delivery, including Incident, Problem, and Change Management, while maintaining clear business-impact communication during critical events
Lead disaster recovery and business continuity planning, testing, and documentation for all critical systems and applications
Partner with Information Security, and Application Development teams to maintain system integrity, enforce security controls, and support innovation initiatives
Manage vendor relationships, contracts, and negotiations related to infrastructure hardware, software, cloud, and managed services
Develop and manage annual operating and capital budgets, ensuring cost efficiency and alignment with strategic priorities
Establish and monitor operational KPIs and Service Level Objectives (SLOs) to measure performance, drive accountability, and identify opportunities for improvement
Oversee capacity planning and performance tuning to ensure optimal utilization of compute, storage, and network resources
Direct evaluation and selection of network, server, storage, and co-location technologies to meet enterprise needs and future scalability
Ensure ongoing compliance with corporate, regulatory, and security requirements
Promote a culture of collaboration, respect, innovation, and continuous learning across the Infrastructure & Operations organization
Serve as the escalation point for critical incidents, coordinating response and communication across technical teams and business stakeholders
Stay informed of emerging technologies and industry trends to guide modernization and long-term infrastructure strategy
Qualification
Required
Bachelor's degree in computer science or related field
8+ years of progressive experience in IT infrastructure operations
5+ years in a leadership or management capacity overseeing multi-disciplinary technical teams responsible for system administration, patch management, monitoring, backup/recovery, and performance optimization
5+ years' experience managing enterprise-level infrastructure environments including Windows, Linux, IBM Systems, cloud platforms, storage, and networking
5+ years' experience developing and managing operational budgets, vendor contracts, and service-level agreements (SLAs)
Preferred
Ability to successfully drive automation, process improvement, and operational excellence initiatives
Knowledge of both on-premise and cloud environments (AWS, Azure, or GCP)
Strong understanding of ITIL or similar service management frameworks and their application in large-scale operations
Project management skills
Company
Resolution Technologies, Inc.
Resolution Technologies, Inc. is an IT company which provides IT Staffing, Executive Searches, Contract Placements, Finance & Sales Staffing
H1B Sponsorship
Resolution Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Growth StageRecent News
SEC
2024-12-11
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