GitLab · 1 week ago
UX Researcher, AI
GitLab is an open-core software company that develops a comprehensive AI-powered DevSecOps Platform. The UX Researcher will join the UX Research team to support AI-focused projects, balancing speed with rigor in research to influence design decisions and enhance user experiences for developers.
Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS
Responsibilities
Be the expert on the users within your allocated area of coverage: know how they use the GitLab, their pain points, their workflows, etc
Collaborate with GitLab designers, product managers and engineers on a wide array of research projects
Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights
Use a wide variety of qualitative and quantitative research methods to apply to research questions
Communicate out statuses and updates of project work to stakeholders
Qualification
Required
Empathetic, curious and open-minded
Deep experience running mixed-methods research
Experience working directly with stakeholders and be comfortable guiding them to the most appropriate research approach (in particular if they have a different opinion)
Experience working in a highly iterative, fast paced environment, and have the ability to pivot with sudden changes in direction
Self-motivated and self-managing, with strong organizational skills
Ability to ramp up to a highly technical domain quickly
Share our values, and work in accordance with those values
Able to conduct research in a fully remote setting
Preferred
Experience working on enterprise and/or developer tooling products is a plus
Experience working on AI products, particularly for enterprise dev tooling, is a plus
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Company
GitLab
GitLab is a web-based Git repository manager that offers a variety of features for software development teams.
Funding
Current Stage
Public CompanyTotal Funding
$413.5MKey Investors
ICONIQ GrowthGoogle VenturesAugust Capital
2021-10-14IPO
2019-09-17Series E· $268M
2018-09-19Series D· $100M
Recent News
2026-01-24
2026-01-23
2026-01-22
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