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Richmond Behavioral Health · 4 months ago

Intake Administrative Coordinator - Crisis Receiving Center/North Campus

Richmond, VA

Full-time

Onsite

New Grad, Entry Level

Richmond Behavioral Health is looking for an Administrative Intake Coordinator for their North Campus location. The Intake Coordinator is responsible for facilitating and coordinating the evaluation and acceptance of patients referred for service, ensuring accurate data entry and effective communication among various departments.

CommunitiesHealth CareHospitalNon ProfitPersonal HealthRehabilitationWellness

Responsibilities

Ability to establish and maintain an effective working relationship with Human Services staff, referral sources, public and private sector officials and their staff, and the general public

Received incoming referrals via phone and fax; provides timely acceptance and completion of new referrals

Interviews and evaluates client needs, identifies potential clients

Notified clinical and insurance case managers of pending referral

Responsible for initiating and tracking new referral checklist for completion; keep daily logs current

Coordinates patient care between the scheduling department, authorization department, and field staff

Organize and attend arranged intakes for the local site to ensure all staff, and clients are apprised of the intake process

Enters new patient demographics, insurance to electronic health record

Scans and tags initial paperwork into medical record

Coordinate and facilitate discharges; effectively track intakes and discharges

Meet regularly with direct supervisor to schedule and prioritize work

Conduct intakes live over the phone, from faxes, emails or in person and enter them into the state required data collection system

Input intakes in the data management system live or immediately after getting off the call

Qualification

Data entryElectronic health recordClient evaluationReferral coordinationCommunication skills

Required