Frontify · 1 day ago
Director, Strategic Account Management
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$275K/yr - $315K/yr
5+ years expFrontify is a brand platform that helps teams organize digital assets and create engaging campaigns. As the Director of Strategic Account Management, you will own the growth of enterprise customers by building and leading a global Account Management function focused on expansion, retention, and long-term customer value.
Brand MarketingCollaborationSaaSSoftwareWeb DesignWeb Development
Responsibilities
Build and scale a global Account Management team that drives measurable expansion and retention across enterprise accounts
Define and operationalize our account management strategy, including ownership models, expansion motions, and portfolio segmentation
Establish forecasting, metrics, and operating rhythms that create confidence in expansion and renewal outcomes
Partner closely with Sales and Customer Success to align ownership, reduce friction, and maximize lifetime value across the customer lifecycle
Develop executive-level relationships with key customers and represent the voice of the customer internally
Coach and develop senior Account Managers, raising talent density and commercial maturity across the team
Qualification
Required
Extensive experience leading enterprise account management or post-sale revenue teams within a B2B SaaS environment
Built or significantly evolved teams, processes, or account strategies in environments where structure was still emerging
Led Account Managers owning complex, global enterprise accounts and meaningful ARR portfolios
Strong commercial judgment and can balance customer value, expansion timing, and long-term growth
Comfortable partnering with Customer Success and Sales leadership to co-own revenue outcomes and navigate shared ownership models
A builder who thrives in ambiguity and is willing to get hands-on to create clarity, momentum, and results
Benefits
At least 5 weeks of holiday (PTO)
Paid educational and well-being days off
Home office setup budget
Annual salary review
Localized benefits
Invite to our summer company meet-up in Switzerland
Company
Frontify
Frontify is a cloud-based brand management platform for creators and collaborators of brands.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$80.54MKey Investors
RevaiaEQT VenturesBlossom Capital
2021-09-27Series C· $49.94M
2020-01-28Series B· $22.3M
2018-10-09Series A· $8.3M
Leadership Team
Roger Dudler
Founder, CEO and CTO
Michael Müller
Head Of Marketing
Recent News
2025-02-26
PR Newswire
2025-02-25
Company data provided by crunchbase