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Richmond Behavioral Health · 1 month ago

Data Quality Administrative Coordinator

Richmond, VA

Full-time

Onsite

New Grad, Entry Level

Richmond Behavioral Health is seeking a Data Quality Administrative Coordinator to join their Quality and Standards team. This role involves providing administrative support, maintaining records, and ensuring data accuracy while complying with regulations.

CommunitiesHealth CareHospitalNon ProfitPersonal HealthRehabilitationWellness

Responsibilities

Answers telephone

Provides administrative support to an assigned division within the Authority

Collects and disperses MCO (Managed Care Organizations) faxes daily to authorization staff to be keyed

Ensures accuracy and validity of information to comply with statutory obligations

Maintains information management system

Collects and compiles statistical data to prepare monthly reports

Updates clients’ files, electronic health records and various tracking documents as needed

Maintains an inventory of office supplies and re-orders as needed

Prepares and submits reports for management as required ensuring compliance of all State and Federal regulations

Creates and compiles expenditure spreadsheets from invoices and verifies accuracy of invoices; reviews and submits reimbursement and refund requests

Prepares minutes of staff meetings and other meetings as required

Ensures appropriate forms are used by staff; maintains all manuals held by staff and supervisory levels; prepares and updates forms; maintains original packets

Maintains staff contact list including staff listings, email address book and website

Assists Authorizations Team members in providing training for clinical and administrative staff on The Comprehensive Billing Cycle

Performs special projects as assigned

Qualification

Data entryReport preparationInformation management systemOffice practicesProblem solvingEffective communicationTeam collaboration

Required

Intermediate skilled administrative support work experience

Ability to plan, monitor, and coordinate various programs and activities

Experience maintaining records and files

Experience preparing reports

Accurate and timely data entry of client information into electronic systems

Ability to answer telephone and provide administrative support

Experience collecting and dispersing MCO faxes

Ensures accuracy and validity of information to comply with statutory obligations

Experience maintaining information management systems

Ability to collect and compile statistical data for monthly reports

Experience updating clients' files and electronic health records

Ability to maintain an inventory of office supplies and reorder as needed

Experience preparing and submitting reports for management

Ability to create and compile expenditure spreadsheets from invoices

Experience preparing minutes of staff meetings

Ability to ensure appropriate forms are used by staff

Experience maintaining staff contact lists

Ability to assist in training clinical and administrative staff

Ability to perform special projects as assigned

Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques

Thorough knowledge of business English, spelling and arithmetic

Thorough knowledge of the services provided by service agencies

Thorough knowledge of the demographics of the service area

Thorough knowledge of and ability to operate personal computers, associated software, hardware and peripherals

Ability to read and understand moderately detailed policies, procedures and job related materials

Ability to maintain detailed records

Ability to solve problems within scope of responsibility

Ability to establish effective working relationships with associates, agencies, medical personnel, law enforcement, vendors, clients and the general public