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HPC Industrial powered by Clean Harbors · 15 hours ago

Director of Operations, Vapor Control

Long Beach, CA, United States

Full-time

Onsite

Director/Executive

7+ years exp

Clean Harbors is North America’s leading provider of environmental and industrial services. The Director of Operations, Vapor Control is responsible for overseeing all operational aspects of the assigned business unit(s) to ensure optimum efficiency and fiscal responsibility.

Environmental Services

Responsibilities

Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times

Coordinates and manages group activities and interactions with other divisions

Coordinates scheduling of personnel and project assignments

Conducts and supervise staff meetings

Approves all accounts payable / accounts receivable for payment

Reviews monthly P&L statements and all applicable discrepancies

Performs revenue forecasting

QA/QC’s all specialist work

Oversees customer service responsibilities for office

Enforces or modifies work procedures as needed to ensure a safe and efficient work environment

Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with company HR policies, practices, and procedures

Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project

Bids and/or assists in the bidding of industrial services projects

Assists in the planning and scheduling of projects

Reviews status reports and modifies schedules or plans as required

Prepares reports for management, clients, or others

Confers with personnel to provide technical advice and to resolve problems

Coordinates project activities with activities of government regulatory or other governmental agencies

Ensures customers receive cost effective services in accordance with contract provisions

Resolves billing issues to customer and company satisfaction and ensures safe execution of all services provided in accordance with Clean Harbors safety policies, procedures, and practices

Primary liaison between customer and Clean Harbors operations in resolving service issues

Cultivates quality relationships laterally and above primary contact to retain clients

Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty

Other tasks as assigned

Qualification

40 Hour OSHA Hazwoper trainingFinancial planningBudgetingForecastingBachelor’s Degree in EngineeringProficiency with MS OfficePersonnel managementCustomer relationship managementLogistics managementProject managementTeam leadership