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Castle Biosciences, Inc. · 10 hours ago

Reimbursement, RCM Systems Supervisor

Friendswood, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Castle Biosciences Inc. is growing, and they are looking to hire a full-time Reimbursement, RCM Systems Supervisor. The role involves leading the operations of the RCM Systems Support and Payer Enrollment teams, ensuring accurate and timely completion of tasks while collaborating with various stakeholders to maintain efficient revenue cycle operations.

BiotechnologyHealth CareHealth Diagnostics

Growth Opportunities

No H1B

Responsibilities

Lead the daily operations of the RCM Systems Support and Payer Enrollment teams, ensuring work is completed accurately and on schedule

Answering questions, resolving escalations, and guiding staff through system configuration, billing workflows, and payer requirements

Assist with configuration changes, workflow design sessions, and thorough regression testing to maintain system continuity

Support nationwide payer enrollment and credentialing activities, troubleshooting documentation issues, and coordinating required submissions

Collaborate closely with IT, reimbursement leadership, and external partners to address system or processing concerns

Monitor work quality, maintain progress trackers, and communicate updates, risks, or barriers to leadership-helping drive efficient, compliant, and well‑supported revenue cycle operations

Qualification

Revenue cycle systems managementBilling system configurationLaboratory payer enrollmentMicrosoft ExcelProcess documentationAnalytical skillsLearn quicklyAttention to detailProblem-solving skillsCritical-thinking skills

Required

Bachelor's degree in computer science or related field is required, and/or equivalent combination of experience and education

At least 3 years in revenue cycle systems management, managing /doing billing system configuration changes, maintenance, upgrades, and system testing and documentation

At least 3 years of successfully managing processes and people

Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook

Attention to detail and the ability to manage multiple priorities in a fast-paced ever-changing environment

Strong analytical, problem‑solving, and critical‑thinking skills

Ability to learn new skills quickly and apply them to daily job responsibilities

Experience developing SOPs and process documentation

Experience working with clearing houses