Legacy Community Health · 1 week ago
Bilingual Patient Access Specialist I
Houston, TX, US
Full-time
Hybrid
Entry Level
1+ years expLegacy Community Health is the largest Federally Qualified Health Center in Southeast Texas, dedicated to providing high-quality and affordable healthcare. As a Bilingual Patient Access Specialist I, you will utilize innovative communication technologies to enhance patient experiences and facilitate access to essential healthcare services.
Health CareNon Profit
Responsibilities
Orchestrate inbound and outbound calls within a dynamic, tech-driven call-center environment
Leverage emerging technologies to schedule appointments with precision, ensuring a smooth patient journey
Uphold our digital-first approach by following established protocols for referrals, insurance, and eligibility verification
Engage in continuous learning to stay at the forefront of industry advancements and patient access innovations
Exhibit game-changing problem-solving skills by utilizing data-driven insights to enhance patient interactions
Employ cutting-edge communication technologies to facilitate seamless inter-departmental collaboration
Utilize advanced analytics to identify and prioritize high-risk or urgent patient needs for optimized care delivery
Masterfully handle multiple tasks simultaneously, integrating phone communication with advanced computer operations
Champion HIPAA compliance in a tech-integrated environment, ensuring patient data security and privacy
Anticipate and address patient needs through superior interpersonal skills and modern communication strategies
Qualification
Required
High school diploma or equivalent, with a passion for digital innovation in healthcare
1-2 years of forward-thinking customer service experience, ideally within a tech-savvy environment
Exemplary communication skills, both verbal and written, with a knack for digital tools and platforms
Proficient in the use of advanced computer systems, including MS Windows, Email, and online platforms
Proven experience in patient scheduling, enhanced by a tech-centric approach to healthcare access
Demonstrated punctuality and reliability, ready to engage with minimal absenteeism in a fast-paced setting
Bilingual English/Spanish proficiency, with the ability to navigate and interpret information across languages, as a digital ambassador for our diverse community
Preferred
Experience in clinical office support, with a focus on technology integration
Benefits
Paid Time Off & Paid Company Holidays
Medical, Dental, Vision & Life Insurance
Flexible Spending Account (FSA)
403(b) Retirement Plan with Company Match
Short-Term & Long-Term Disability
$0 Copay for Legacy Provider visits
$0 Copay for prescriptions filled at Legacy Pharmacies
Travel Insurance & Pet Insurance
Subsidized Gym Membership
And much more!
Company
Legacy Community Health
Legacy Community Health is a full-service health care system comprised of over 50 locations in the Texas Gulf Coast region offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services.
1001-5000 employees
H1B Sponsorship
Legacy Community Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (2)
2022 (8)
2021 (12)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Robert P. Palussek
Chief Operating Officer
Chelsea Leal
HR Business Partner
Recent News
2025-06-10
2025-06-10
2025-06-09
Company data provided by crunchbase