Make-A-Wish Michigan · 1 day ago
Director of Project Management & Organizational Effectiveness
Make-A-Wish Michigan is dedicated to creating life-changing wishes for children with critical illnesses. The Director of Project Management & Organizational Effectiveness serves as a strategic partner to the President & CEO, ensuring effective communication and organizational priorities across the executive office and the organization.
Non-profit Organization Management
Responsibilities
Track progress on organizational strategic priorities, ensuring timely follow-up and accountability across teams
Manage and prioritize the CEO’s communications, commitments, and executive-level project workflow with professionalism and discretion
Coordinate planning and execution of cross-functional priorities and special initiatives originating from the executive office
Support the Board of Directors through communication, meeting preparation, and major board initiatives/projects
Prepare, edit, and finalize executive correspondence, presentations, reports, and briefings with strong attention to tone, clarity, and impact
Support the development and organization of board meeting agendas, materials, and minutes
Plan, execute, and host special events and executive-level engagements as assigned
Draft internal and external communications, including CEO updates, talking points, donor correspondence, strategic narratives, and organizational messaging
Translate complex information into clear, mission-driven language for a variety of audiences (staff, board, donors, partners, etc.)
Maintain consistency of voice, brand, and professionalism across written materials
Partner with the communications team to support leadership storytelling, impact reporting, and mission-based messaging
Lead and/or coordinate key executive-level projects and cross-functional initiatives
Streamline workflows and improve systems that increase efficiency, communication, and alignment
Anticipate leadership and organizational needs; proactively identify opportunities to improve effectiveness across teams
Capture key decisions and action items in fast-paced meetings and ensure follow-through and completion
Qualification
Required
Bachelor's degree required
8–10+ years of progressive experience in executive operations, project management, communications, or related roles
Exceptional writing, editing, and storytelling skills with the ability to shift voice and tone based on audience
Strong project management, organizational, and prioritization skills with excellent attention to detail
Demonstrated ability to handle sensitive information with discretion and professionalism
Ability to listen, synthesize, and create clear action plans in fast-paced settings
Proficiency in Microsoft Office Suite
Preferred
advanced degree preferred (communications, nonprofit management, public administration, or related field)
experience with project management tools and CRM systems preferred
Experience in experiential marketing is a plus
Company
Make-A-Wish Michigan
Make-A-Wish® Michigan's mission: Together, we create life-changing wishes for children with critical illnesses.