Quantam · 6 hours ago
Desktop Support Technician
Frankfort, KY
Contract
Onsite
New Grad, Entry LevelQuantam Solutions provides IT solutions and consulting for various clients, and they are seeking a Desktop Support Technician to join their Field Services Branch. The technician will provide support for multiple agencies in downtown Frankfort, ensuring smooth IT operations and excellent customer service.
DeliveryInformation TechnologyRoboticsSoftwareTransportation
Responsibilities
Provide desktop support and troubleshoot software issues to ensure smooth IT operations
Demonstrate excellent customer service by addressing inquiries and resolving technical problems promptly
Utilize ServiceNow platform for ticket management and efficient workflow
Apply computer skills to assist in network configurations and IT infrastructure maintenance
Qualification
Required
Candidates must be able to work fully onsite in Frankfort, KY
Provide desktop support and troubleshoot software issues to ensure smooth IT operations
Demonstrate excellent customer service by addressing inquiries and resolving technical problems promptly
Utilize ServiceNow platform for ticket management and efficient workflow
Apply computer skills to assist in network configurations and IT infrastructure maintenance
Preferred
Experience as a Help Desk or Desktop Support Technician with experience providing desktop support duties and troubleshooting skills
Excellent customer service and communication skills
Computer equipment configuration, setup, and installation
Experience in ticketing software (preferably ServiceNow)
Ability to work under pressure
Hardware and software experience
Benefits
Health benefits
Paid time off
401(k) plan
Company
Quantam
Quantam is The Public Sector Company.
Founded in 1997
1001-5000 employees
H1B Sponsorship
Quantam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (13)
2022 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Richard Van Staten
Owner/CEO Quantam
Company data provided by crunchbase