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VCU Health · 13 hours ago

Clinical Operations Administrator - Internal Medicine

Richmond, VA

Full-time

Onsite

Senior Level

5+ years exp

VCU Health is seeking a Clinical Operations Administrator to provide strategic and operational leadership for a clinical service line across various settings. The role involves partnering with physician leaders to enhance clinical excellence, operational efficiency, and financial sustainability while ensuring alignment with the health system's mission and vision.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Develop and implement service line strategy and expansion aligned with organizational goals, including growth, quality, and patient and provider experience

Serve as a key liaison with executive leadership, physician chairs, and external stakeholders to position the service line as a regional and national leader

Conduct market analysis and business planning to identify opportunities for expansion, partnerships, and differentiation

Drive population health initiatives and value-based care strategies to improve outcomes and reduce cost

Lead capital planning and resource allocation for technology, facilities, and workforce to support long-term objectives

Collaborate with academic leadership to integrate research and education priorities into service line operations

Oversee clinical operations across all sites, ensuring efficient standardized workflows, optimizing access, and patient throughput

Transform operational processes and care delivery to achieve consistency across practices and to implement best practice for a unified patient experience and a unified provider experience

Identify and remove barriers to provider workflows within the clinical environment

Coordinate capacity management and scheduling to optimize patient flow and resource utilization

Monitor clinical and operational KPIs (access, throughput, volumes, productivity, patient satisfaction, quality outcomes, and billing/collections) and take corrective actions as needed. Share knowledge and data with key leaders to drive well-informed business decisions

Implement performance improvement initiatives to enhance quality and reduce waste. Drive clinical efficiencies to support evidence-based practice

Partner with IT and analytics teams to leverage data-driven decision-making for operational improvements

Manage financial performance within budget, including revenue cycle, cost containment, and productivity metrics

Collaborate effectively in a matrix environment, engaging with peer leaders across service lines and functional departments to drive shared goals and integrated solutions. Key collaborating stakeholders (beyond department leadership) include ambulatory, hospital/acute care, perioperative services and revenue cycle

Facilitate cross-functional communication and joint initiatives, leveraging collective expertise to address challenges and maximize organizational performance

Ensure standardization of processes across departments to promote consistency and scalability

Partner with department leadership and peer matrix leaders to recruit, develop, and retain high-performing teams

Develops and maintains a strong working relationship with medical staff

Foster a culture of collaboration, accountability, and continuous improvement

Mentor departmental clinical leadership and support professional development

Promote engagement and communication across multidisciplinary teams

Ensure adherence to accreditation standards, licensure requirements, and internal policies

Oversee risk mitigation strategies, including patient safety and privacy compliance

Maintain readiness for regulatory surveys and audits

Qualification

Healthcare OperationsStrategic PlanningFinancial AcumenProcess ImprovementLeadership SkillsCommunication SkillsCollaborationChange ManagementInterdisciplinary TeamworkInnovation

Required

Bachelor's degree in Business Administration, Finance, Healthcare Administration, Nursing, or related field

Minimum of five (5) years in healthcare operations, with at least 3 years in a progressive leadership role; service line or multi-site leadership preferred requiring significant financial, revenue cycle, and operations responsibility

Strategic planning and financial acumen

Strong leadership and communication skills

Expertise in process improvement and change management

Ability to build physician and stakeholder relationships

Preferred

Master's degree in Business Administration, Finance, Healthcare Administration, Nursing or related field

Service line or multi-site leadership preferred requiring significant financial, revenue cycle, and operations responsibility

Strategic Thinking: Ability to translate organizational vision into actionable plans

Operational Excellence: Highly skilled in optimizing workflows and managing complex systems through exceptional ownership and accountability

Collaboration: Effective in dyad leadership and interdisciplinary teamwork

Innovation: Drives adoption of new care models and technologies

Communication: Shares and receives information using clear oral, written, and interpersonal communication skills

Company

VCU Health

Glassdoor3.6

VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.

Founded in 1838

Richmond, Virginia, USA

10001+ employees

https://www.vcuhealth.org

H1B Sponsorship

VCU Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (32)

2023 (37)

2022 (45)

2021 (44)

2020 (33)