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City Wide Facility Solutions · 3 days ago

Office Manager

Des Moines, IA

Full-time

Onsite

Mid Level

$22/hr - $22/hr

City Wide Facility Solutions is a leader in the building maintenance industry with over 100 franchises nationwide, and they are seeking a new Office Manager in Des Moines. In this role, you will oversee all office operations, ensuring efficient administration and customer service while maintaining a professional environment.

Extermination ServiceFacilities Support ServicesHousekeeping Service

Responsibilities

Answer telephone and provide information and/or refer calls in a professional and courteous manner

Greet all office visitors in a professional and courteous manner

Assist in the maintenance of electronic customer and employee files

Assist in developing and implementing Standard Operating Procedures

Operational administration, not limited to customer and IC document creation/management, regulatory compliance and CRM management

Assist in IC compliance audits and maintaining required contractor documents

Maintain CRM database ensuring accuracy of all client and contract records and verify all required client documents are uploaded in CRM and sent to accounting

Qualification

Administrative Assistant experienceBookkeeping/AccountingHuman Resources knowledgeMultitaskingCustomer OrientedDetail OrientedProblem SolvingBilingualProfessional demeanorCollaborationCommunication skills