ParsonsKellogg ยท 3 days ago
Command Post Shift Lead - Part-time - Northern VA (VAXCOM)
ParsonsKellogg is seeking a part-time Command Post Shift Lead to join their team at Vaxcom Services LLC. In this role, you will support the program and personnel by providing leadership in a command post, ensuring continuity of operations, and performing various administrative tasks in a fast-paced operational environment.
AdvertisingMarketing
Responsibilities
Working in a command post as part of a team that is responsible for operating and monitoring two-way radio systems, responding and relaying messages accurately and timely between field personnel and the command post, maintaining radio traffic logs for both routine and emergency communications, and troubleshooting issues with radio equipment and systems
Working as a shift lead as needed in the command post providing leadership, guidance, direction, and mentoring to teammates
Providing operational support by assisting/coordinating/executing operational plans and activities in a changing environment
Supporting response efforts by following established protocols for emergency and routine communication, and related supporting documentation required for after action reviews
Providing timely updates and reports to supervisory personnel and Client leadership, escalating complaints/issues when appropriate
Coordinating and collaborating with other stakeholders on a regular basis to facilitate cohesive and efficient operations
Performing administrative tasks including: managing/organizing documentation, reports, and records with a high degree of accuracy; data entry to update information to associated databases; and coordinating & scheduling meetings, training sessions, and events
Providing customer service by acting as the point of contact for internal and external inquiries, providing required information and data to Client leadership, and handling/resolving customer complaints/issues at the lowest level
Performing other responsibilities/duties as required
Qualification
Required
Bachelor's degree with at least 3+ years experience working in a security related field; or 5+ years security related experience with no degree
Experience working in a fast-paced, stressful environment requiring timely decision making and good judgment
Experience working as a team lead, shift supervisor, or a related leadership role whether formal or informal
Outstanding organizational skills with demonstrated ability to prioritize information/tasks quickly
Strong analytical skills to help facilitate timely decision making
Outstanding written, verbal, and briefing communication skills to present information to team members and Client leadership
Demonstrated ability to build and maintain effective relationships with stakeholders and customers in order to implement or change new and existing processes, procedures, and policies
Demonstrated ability to multi-task and manage issues with teammates
An active Top Secret SCI w/Polygraph security clearance is required for this position
Preferred
2+ years experience working in a command post or related emergency call center environment
Experience working with two-way radios and related technical communications equipment, including performing basic repairs and testing
2+ years working in a formal supervisory capacity
Experience being the point of contact and providing various stakeholders and customers with up to date information and guidance
Ability to be proactive in identifying and resolving potential issues in advance of when they occur
Experience working in/with the IC
Company
ParsonsKellogg
ParsonsKellogg has stood apart in the $20 billion promotional products industry.
Funding
Current Stage
Growth StageRecent News
Providence Business News
2025-08-05
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