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DLA Careers · 19 hours ago

IT Specialist (SYSADMIN/CUSTSPT)

Norfolk, VA

Full-time

Onsite

Entry, Mid Level

$90K/yr - $116K/yr

1+ years exp

DLA Careers is seeking an IT Specialist (SYSADMIN/CUSTSPT) who will provide specialized support for enterprise desktop support and end-user computing devices. The role involves managing end-user hardware support and configuring various devices to ensure efficient IT operations.

Military

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provides specialized support of a wide range of technical and professional Information Technology (IT) functions which support the J6 mission of enterprise desktop support and end-user computing devices

Serves as a technical expert for end-user management efforts for DLA users at all CONUS sites

Provides multi-media support services and end-user hardware support services to multiple DLA organizations within the CONUS Area of Responsibility

Configures, deploys, tests and repairs hardware for end-user use including CPUs, monitors, laptop computers, local printers, network printers, local and network scanners, mobile devices (tablets, phones, etc.), and other peripheral devices

Researches and evaluates hardware and peripheral devices for use in the End User Computing (EUC) environment

Qualification

Hardware deploymentIT troubleshootingProject managementInformation AssuranceSystems administrationEnd-user supportTechnical expertiseUser training

Required

Must be a U.S. citizen

Tour of Duty: Set Schedule

Security Requirements: Non-Critical Sensitive with Secret Access

Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal

Fair Labor Standards Act (FLSA): Exempt

Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service

Recruitment Incentives: Not Authorized

Bargaining Unit Status: Yes

Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position

To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement

Creditable specialized experience includes: Recommends purchases and advises management on upgrade/integration strategy

Manages projects involving deployment of new hardware to the existing or additional customer base

Develop operational test and evaluation plans. Exercises control over the project activities and the project resources drawn from such technical specialties as Information Assurance, systems administration, application development and environment management

Diagnoses and resolves complex problems (Tier 2 Help Desk tickets) involving IT hardware

Take appropriate action to resolve problems including hardware/peripheral replacement, reinstallation of operating systems, other software installation, modification of settings or giving instructions to user and training them on appropriate procedures or features of the system