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UMH Properties, Inc. · 5 days ago

Community Office Manager

Olmsted Falls, OH, US

Full-time

Onsite

New Grad, Entry Level

UMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) focused on providing high-quality affordable homes and well-cared for communities. The Community Office Manager will support the Community Manager in maintaining community standards, handling administrative duties, and ensuring a safe and attractive living environment for residents.

ConstructionReal Estate

Responsibilities

Collect rent

Assist the Community Manager with the process of selling and renting of homes

Regularly inspect and maintain the community to consistently provide an attractive, clean and safe place to live

Enforce community rules and regulations

Assist with supervising of maintenance staff

Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community

Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities

Monitor rent payments and take action to ensure timely rent payments by residents

Follow UMH rent collection procedures

Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules

Answer phones, take messages, coordinate with Community Manager on responding to resident needs

Interface with residents, applicants, contractors and outside vendors

Input checks into the Rent Manager System

Pay bills for the community

Organize and file electronic and paper documents

Clean and organize the office on a regular basis

Communicate professionally and respectfully with coworkers, managers and community residents

Closely follow UMH procedures for managing the community

Consistently meet UMH standards for quality and safety

The position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned

Qualification

Customer service skillsTime managementOrganizational skillsMicrosoft Office SuiteGoogle SuiteIndependenceWillingness to learnTeamwork

Required

Strong customer service skills and the ability to provide the UMH standard of service

Ability to work as part of a team as well as independently to complete job duties

Strong time management and organizational skills

Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties

Must be proficient in Microsoft Office Suite, Google Suite or similar software with the ability to learn new or updated software

Benefits

Competitive wages with options for annual bonuses and pay increases

Sales positions include the option to earn commission

401(k) retirement savings plan with company match

Generous paid time off

Company-paid life insurance for full-time employees

Medical/Rx, Dental and Vision insurance

Voluntary benefit plans: Disability Insurance, Accident Insurance, Hospital Confinement insurance, Life Insurance, Critical Illness coverage

Pet Insurance

Employee Assistance Program (EAP)

Company

UMH Properties, Inc.

UMH Properties, Inc., which was organized in 1968, is a public equity REIT that owns and operates 145 manufactured home communities, containing approximately 27,000 developed homesites, of which 10,800 contain rental homes, and over 1,000 self-storage units.

Founded in 1968