Smartsheet · 1 week ago
Principal Business Operations Manager
Bellevue, WA, USA
Full-time
Onsite
Lead/Staff
$162K/yr - $178K/yr
8+ years expSmartsheet has been helping teams achieve their goals for over 20 years by building tools that empower collaboration and insights. The Principal Business Operations Manager will orchestrate leadership meetings, track accountability, and ensure strategic alignment across the organization, playing a critical role in driving operational excellence.
Cloud ManagementEnterpriseSaaSSoftware
Responsibilities
Drive the agenda and "meeting discipline" for the CEO Staff and Senior Leadership meetings. You will ensure these sessions are focused on high-impact decision-making rather than just status updates
Own the lifecycle of action items from leadership sessions, ensuring clear ownership and timely follow-through across the organization
Design and manage the QBR process, facilitating a consistent framework for departments to report on performance and pivot strategies where necessary
Act as the project lead for Board of Directors meeting cycles. You will instill rigorous discipline around workback plans and execution timelines to ensure all materials are high-quality and delivered ahead of schedule
Collaborate closely with the Internal Communications team to translate operational milestones into a cohesive, inspiring storyline for our global employee base
Ensure that what is happening in business operations is effectively communicated (where appropriate) to keep the organization aligned with our core mission
Establish and maintain the routines required to support the Senior Director of the Value Creation Plan, ensuring we have the mechanisms in place to drive execution
Lead high-priority, "strike-team" style projects as they arise, often tackling ambiguous challenges that don't have a natural home
Qualification
Required
8-10+ years of professional experience with a track record of exposure to multiple business functions or high-priority cross-functional projects
Prior experience working directly on projects with a CEO is preferred
You have spent significant time in the 'inner circle' of leadership teams
You possess the gravitas to navigate high-stakes environments and the confidence to hold senior leaders accountable to timelines and meeting discipline
You are a strategic thinker who is energized by the 'how.'
You find professional inspiration in building the frameworks, workback plans, and routines that turn a leadership vision into an operational reality
You are seasoned in high-pressure, fast-paced environments where 'good enough' isn't an option
You have the stamina to manage the intense cycles of Board preparations and Quarterly Business Reviews without losing focus
You can sit in a room of functional experts, digest various viewpoints, and synthesize them into a single, cohesive storyline or a clear set of actionable next steps
You have an inherent need for order and a proven ability to instill rigor into ambiguous processes
You are committed to being in-person at our Bellevue office
You recognize that the nuances of executive alignment and the speed of our operations require being physically present with the leaders you support
Benefits
HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Company
Smartsheet
Smartsheet is a cloud-based work management platform that empowers collaboration, drives better decision-making, and accelerates innovation.
1001-5000 employees
H1B Sponsorship
Smartsheet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (59)
2023 (46)
2022 (57)
2021 (32)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Insight PartnersSutter Hill Ventures
2024-09-24Private Equity
2024-09-24Post Ipo Debt· $3.2B
2024-09-24Acquired
Leadership Team
Min Wang
VP, Digital Marketing
Daniel Bloom
Director, Strategic Solutions
Recent News
2026-01-23
Company data provided by crunchbase