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Fidelity Bank · 10 hours ago

Director, Bond SMA Business Oversight

Merrimack, NH

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Fidelity Bank is seeking a Director of Bond SMA Business Oversight to lead risk management and quality initiatives for their Fixed Income SMA business. This role involves ensuring oversight of operational processes, mitigating risk, and driving efficiency through collaboration with various business partners.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

No H1B

Responsibilities

Lead risk and quality control efforts across the bond SMA business

Partner with product and platform teams to identify and address risks before new product launches or process changes

Provide business judgment and leadership for incident evaluation, service recoveries, audits, and risk remediation

Build positive relationships across internal and external partners to understand end-to-end processes and manage key risks

Drive implementation of controls, automation, and operational improvements to reduce risk and increase efficiency

Collaborate with Legal, Compliance, Internal Audit, and Risk teams on regulatory and oversight requirements

Advocate for Fixed Income SMAs across the organization and ensure compliance with regulatory requirements (e.g., business continuity, access management, records retention)

Qualification

Financial services experienceRisk managementAnalytical skillsSQL proficiencyProject managementLeadershipCollaborationProblem-solvingCommunication

Required

Bachelor's degree with 8+ years in financial services (SMA or asset management experience preferred)

Broad investment industry knowledge with experience in operations, compliance, risk, metric reporting and project management

Advanced analytical skills, including proficiency with SQL and database tools for data analysis

Proficiency in Microsoft Office (Excel, PowerPoint)

Ability to influence, collaborate, and compose effective processes with a focus on reducing risk

Self-starter with problem-solving approach to develop business solutions for complex problems, improve operational efficiencies, mitigate risk and further the investment process

Awareness of market events and ability to assess their impact on individual clients